Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I have recently found out that the Superhost ranking is on all properties that a host lists on Air bnb, does anyone else agree that this is very unfair? I think it is grossly wrong for the Superhost attainment to cover all properties a host may have. I ha...
Latest reply by
Lawrene0
There needs to be a search option in the messages section. I want to recall something about a prior guest, and can't search for the message - there are 36 pages of messages in the inbox & I sure don't have time to look through the whole list!
Latest reply by
Emilia42
Hi, I had a guest who dropped a bad review because she did not read the house rules, and she complaint about the house rules after she booked. I cannot write a comment on her review, how can I write a response to her review? Thxx
Latest reply by
Beth80
Hi hosts I desperately need help ! I'm a super host with 71 reviews. I received an SMS last December that someone attempted to access my gmail account. I didn't pay much attention to it but a few weeks later I found the gmail account got deleted and unab...
Latest reply by
Helen427
Hello, I currently Airbnb our vacation home located i Lake placid NY. I know that it is not new to have certain policies or rental regulations regarding Short term rentals such as Airbnb and Homeaway, etc. I wanted to get input on anyone who had an Airbnb...
Latest reply by
Susan-And-Glen1
Airbnb is deterring hosts who replace locks when keys are stolen by refusing to pay for the replacements. I showed them a receipt after replacing the lock Cynthia stole and they refunded her after she stayed for several weeks (without making her pay for ...
Latest reply by
Maia29
Hi Airbnb Community. I am still new to hosting and need your help. I have a guest who reserved 36 days to begin 2/21/20. I have my reservation set at Long Term. She now states she needs to cancel due to her school program changing to not start until A...
Latest reply by
Colleen253
Does anyone know if AIRBNB is going to start collecting for Los Angeles County soon or is in the works? It appears as though they are collecting tax for the City, but not the county. My understanding is that VRBO submits for County and City, but is Air...