What hosts are saying

    Host wanted to charge $75 to fix for a curtain that I accidentally ripped the edges while closing it. The frame is working perfectly fine. The condition of the curtain was old and subject to wear and tear. Am I entirely responsible for the replacement cos... Latest reply by Anonymous
    HiOur guest made a mistake on their booking. The original booking had the check-out taking place today at 11am, but when we went to clean the place at 2pm the guests were still there. They incorrectly thought that they had booked until tomorrow morning....
    I have self check in with the door code. I try to greet guests in person whenever possible. I do however have mandatory in person check in with IDs for local one night reservations. Because of that, I have a requirement that the entire group comes at the ... Latest reply by Inna22
    I would like to see functionality that allowed me to see what rating (not reviews) Guests have left for their previous hosts. Because the person who left me 5-stars in every category, then 3-stars on value and 4-stars overall — I probably would have st... Latest reply by Colleen253
    Am I the only one, or has anyone else noticed that lately a lot of posts have been disappearing? Particularly those, questioning Airbnb policies, etc? There was a recent post made by someone in regards to the listing placement in Airbnb's search engine ... Latest reply by Ann489
    I require a service animal and was recently rejected by a host as they were "unwilling to make an exception to their NO PETS policy". I'm wondering if Airbnb supports this and hoping someone can link me to an official Airbnb doc. I and the host live Georg... Latest reply by Sarah977
    Hi I was staying at a Airbnb and when I was in bathroom and was cleaning the floor I noticed that the drain was not leading to any pipes but to the hosts garage. I have little kids and I felt violated didn't know what was going on if someone was down ther...