Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Henry971
I reside in Kolkata . But due to family issues I have to leave my house . Am I permitted to book a local host ? Kindly note that local residents are not allowed to stay near by hotels in Kolkata. Does the same apply for AirBnB? Thanks
Latest reply by
Roberta2
When I click on their profile, I can only see the number of verification, but no reviews they have received as being a guest. Nor as given to past hosts. When does this info become available? Seems useless if it is not available to host prior to acce...
Latest reply by
Alexandra316
I was expecting all reviews should be transparent to everyone including a host who is accepting a reservation from a guest who makes a comment on another host space. Take for example a guest who left a review that their previous host space was noisy ..I a...
Latest reply by
Emilia42
Don’t you think we hosts should be able to give a star rating on how we found our guests? Just like guests can rate their stay? Uber rate customers....After a guest leaves I find myself waiting to see just what that thought of their stay. Over 90% rate ...
Latest reply by
Alexandra316
Hello, so i am having an issue. By mistake i blocked wrong dates on my listing and now i saw that someone did a reservation a week ago on a period which is not available. How can i cancel the reservation taking in consideration that i did not recieve firs...
Latest reply by
Alexandra316
I have some credit, which says would expire on 17th Feb 2020. However, while trying to book for a stay, th credit does not apply and there is no option to use the credit.Please help.
Hello fellow home-owners,If a guest registered as 2 people staying, and then you find that 5 or 6 actually stayed there, would you use the resolution center to request additional $$ from them? Or, do you think it is wiser to not confront guests about this...
Latest reply by
Jim-and-Marcia0
So...the new content policy. Each break from relevance is done by an internal score card...which case managers go over. So they are doing literary analysis for a guest experience...to see if it happened or not...while having next to no knowledge of the g...
When calling customer support, a push notification is sent to confirm the user's account. But even though we click on confirm, the account is never fully authenticated. So we have to waste time answering so many questions in a very specific way. It's supe...