Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Umberto441
I am a Superhost with 290 -5 star reviews with a villa in Palm Springs. I recently had a guest that destroyed my home. When she left I immediately contacted her to find out what happened. Her response was “have your cleaning lady fix it and with one bad r...
Latest reply by
Cody225
Hello community. I had a couple of issues I needed speedy resolution with over the last couple of days and I’m convinced now Airbnb support have a coordinated the following approach: you call or message them - they tell you how wonderful you are and that ...
Latest reply by
Brenda424
HI! It's a long read, Hope you can finish it without dying of boredom, this is a tiny issue very particular to me and might seem incrediblly dumb in the bigger scheme of things, with all that is wrong with the world, but I'm pretty detailed oriented and I...
Latest reply by
Huma0
Our home is listed as "not suitable for children." We have a fireplace surround that would hurt a child should they fall into it, we have stairs that are not child-suited on our deck/patio which is right by a road, we don't have outlet covers, etc. We con...
Latest reply by
Sudsrung0
Hoping for some advice on I situation I am dealing with.I had a guest cancel their reservation stating that due to changes with their trip the home no longer worked for them. Based on my cancellation policy he was only refunded 50%. The guest then message...
Latest reply by
Huma0
Honestly, I feel extremely frustrated with the way AIRBNB DON’T RESPECT my Strict NON REFUNDABLE no matter what cancellation policy.First at all, Airbnb has to realise that hosts offer their homes to Airbnb in order to be rent, the Conditions we put our h...
Latest reply by
Helen3
Has anyone been successful at obtaining the necessary permits, etc. for an Air Bnb in Philadelphia. I have wasted at the Licenses and Inspection offices and have made not progress. I have a single Air BnB on the ground floor of my house, where I live. ...
Latest reply by
Denise1311
Hello Community, I have been struggling with the Airbnb Pet Policy for service animals. I believe we are discriminating against the group of guest that seek homes that are truly free of pets before they arrive. I have a no pet policy in place but I cannot...
Latest reply by
Deisy17
I've been thinking about this with recent changes. Ages ago there was a Dublin host named Susan who did a deep dive into ABB booking algorithms among other things. Like many hosts she no longer posts here and I would be surprised if she hadn't left Airbnb...
Latest reply by
Stephanie365
My experience has been approved but i cannot figure out how to make it go live?? Is there something i need to complete on my end or is this something airbnb must do??
Latest reply by
Tina8953