Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Pierre3460

I have a guest wanting to cancel in the middle of a month long stay due to circumstances. Any tips on how to issue them a refund and open up my calendar again? Latest reply by Arnie89

This is proving to be a problem. Fourth guest to do this. Recent guests checked out and scored 4 for cleanliness and for value. We had got pretty friendly and, as Superhosts and property managers, I like to know where we went wrong so we can course correc... Latest reply by Huma0

Has anyone been experiencing bogus bookings - guest cancelling a few days before arrival claiming COVID reasons. Huge loss of revenue and inconvenience. AirBnB Ambassadors need to be aware of these types of guests and investigate before refunding. Espe... Latest reply by Matt570

Airbnb allowed a guest to cancel a months booking during August as they said I hadn't added a policy of asking for ID on my listing.This then was treated as a host cancellation 2 days after the guest failed to show. Easy for a guest to sight anything as ... Latest reply by Huma0

Hi, Just wanted to share my experience. I have been a host for 3 years, last 2 of those superhost.Suddenly this summer I got one lady guest who was upset that there were crumbs under a carpet, and a sock in the corner under one of the beds she did not use... Latest reply by Fred13

I am thinking of renting our home in Bowling Green, KY, but we live in a different state. I'm concerned about finding reputable cleaning companies and/or someone to inspect, clean and restock the home after guests leave. I have taken note from those who ... Latest reply by Francie49

Hi, is there anyone who can provide with services to clean and laundry the sheets etcplease contact me, this is for Liverpool, Merseyside in UK cheersvibhor Latest reply by Helen3

So, the Summer Release rolled out back in early May. Since then, my views have dived and I've barely gotten any enquiries, let alone booking requests, and I've had no bookings at all except for a couple from returning guests. I have recently been in conta... Latest reply by Jennifer2682

I am a Canadian Citizen. I would like to know if I can rent a place in Playa Del Carmen and Airbnb the rental properties. Latest reply by Sudsrung0

My last guest cancelled before arriving, but AirBnB still shows that I need to leave a review for them. How can I avoid getting a "bad grade" for not leaving a review? The review form doesn't account for this situation. Latest reply by Gema57