Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
We are vacation rental company with over 30 properties. Team of almost 20 people. Today with no reason all our listings got delisted. Honestly I don't even feel comfortable to reach to @Catherine-Powell each time. How a billion dollar company can hand mil...
Latest reply by
Alex9212
Hello everyone! I am not a host yet, but I own an apartment in Milan, pretty close to the city center, that I would like to make available on Airbnb. My problem is that I currently live in Geneva, and therefore I cannot be available on-place to manage the...
Latest reply by
Bree126
I just needed to vent a little about how frustrating the location rating is. I've read other posts about it and can see the frustration amongst hosts. We all agree we can't move our house, but the guest can choose to book somewhere else. We live in an urb...
Latest reply by
Marlen26
My ID expired so I would like to update it but unfortunately I've got an error when I tried to remove old ID file: "You can’t remove your ID until 90 days after your most recent reservation. Unless you make another booking, you can remove your ID after" W...
Latest reply by
Slawomir6
Some **bleep** passed out in the shower of our rental and flooded the apartment and the garage, causing between $10,000--$20,000 of damage to hardwood floors, insulation, drywall, carpet, etc. Airbnb touts their Air Cover for Hosts, but I have heard nothi...
Latest reply by
Huma0
Our current guest wrecked his truck and has no way to commute to work. He says he is going to stay with a co-worker nearer the work site.He one day short of mid-point of 2-month stay. What are his options to cancel and get refund and what are MY options ...
Latest reply by
Noel809
I’m hoping this could help someone else or perhaps other hosts could shed some light. Earlier today I had someone message me all nicey nicey asking if 3 nights in September were available. I thought it seemed strange since it’s clearly available in the ca...
Latest reply by
Lauren2938
Hello, I booked a stay here: https://www.airbnb.com/rooms/34904090?source_impression_id=p3_1645731188_ZrV7eDdTvYOSqyuY After I booked, I was told that I would have to pay 45 additional Euros. This was to cover bed linens, towels, cleaning products (dishwa...
Latest reply by
Annie1372
Unfortunately, Airnb's promise that your flat is insured is not true and a empty promise.A guest broke our kitchen wall. After we reported it, Airbnb valued the damage at 55€.We wrote about 20 emails with support and explained them that costs in Austria m...
Latest reply by
M199