Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Kevin3795
Can a cohost request payment from a guest ? When I use the link provided it defaults back to my personal travel account. I’m needing to complete a payment for an additional service that a guest is opting to add to their stay.
Latest reply by
Emiel1
Hello, I have my main listing which allows 6 guests and a duplicate listing that allows 8 guests. I do approximately 30 nights per year between the 2 listings which equates to each listing being booked 7 or 8 weekends. How will this affect my Superhost ...
Latest reply by
Emiel1
Hi all, Hope you can help me with my guest's arrival. He told me he is arriving at my flat at 00:30 pm and there is nobody to welcome him and give him the keys. What options do I have to solve this problem?? Thanks , Tal
Latest reply by
Val76
Hello, I was hoping for some advice on how to proceed and review a guest. My property was booked by a lady for 3 people. Asked if there was parking for their van as it was a work trip so was led to believe she was going to be there. On further investigati...
Latest reply by
Rachel2189
We have been Airbnb hosts for at least 5 years. Overall, we have had wonderful guests and we have been very happy with the communication from Airbnb when we have needed support. Unfortunately, we cannot say that this past week has been the case. We had a ...
Latest reply by
Mike-And-Jane0
I am a co-host with my partner, but he is the primary. When I log in I can see our listings and see that they are labeled "Superhost", but I can't see any reviews. It says I have 0 reviews. In addition, my partner will be able to see messages in our re...
I planned my trip to yellowstone from June 14th to 21st. I booked airbnb in Island Park, ID. Before the trip I got to know that there is flooding in yellowstone and Island Park, so I cancelled my trip. I tried to file claim against Extenuating Circumstanc...
Latest reply by
Gwen386
Hi , I wonder if someone could help please? I'm pretty experienced AirBnb host, but this has me stumped... I have strict cancellation policy. On 25th May, my guest booked for 6 nights in june (june 20-26) On 30th May, they cancelled. AirBnB then said my ...
Latest reply by
Simon364
@Mike-And-Jane0, @Inna22 , @Kate867 , @Helen427 , @Huma0 All, check your notifications on your app or browser. Apparently, Airbnb sent June 11 that they are reinstating Hosts listing descriptions starting June 30. AND an explanation was given.
Latest reply by
Huma0