Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
In July of last year one of our guests threw a 2 day party at our flat against our listing rules. During the party, the guest and her "entourage"... filmed a music video, let of smoke bombs inside our flat, threw bottles against the walls and ceiling, swi...
Latest reply by
Cindy315
I haven't used AirBnb for a few years, pre-COVID since I last sold my home.
**[Inappropriate remarks about Airbnb support removed in line with the Community Center Guidelines]
Anyways, back to what happened...
I called and said, I need to ask for a poli...
Latest reply by
Helen3
Why should I have a trouble in getting the full refund for the reservation where I didn't check in? This is the listing:https://www.airbnb.com/rooms/41835354?source_impression_id=p3_1659553075_Xz95ouu57zwmCsk4 and this is what I got: I have paid $259 and ...
Latest reply by
Louise0
Hey All, Long time Airbnb host, first time on the board. I am having a bit of a logistical issue. I have been co-hosting for 3 properties/1 owner for years now. I recently signed with another owner to co- host their properties. I can not seem to find a ...
Latest reply by
Paul1255
Hello!!My name is Ahmed and I live in Cairo. I have been hosting in Airbnb for the last 8 months. Suddenly 2 days ago, I found a guest sending me a message telling me that I cancelled his reservation where I actually didn't. Obviously Airbnb did, and susp...
Latest reply by
Ahmed496
Its unaccepted that airbnb deactivating the listing just they by themselves. Airbnb not even inform the host about the guests complain or what happened ! ! if its a conflict two parties are involved, but airbnb doesnt take in consideration the side of th...
Latest reply by
Emiel1
We live in Portland Oregon and have rented a room in our home with shared living space. We are going to Spain for 3 weeks and would like to rent the entire house out while we are gone. Is there a special posting or something we can do since we are looking...
Latest reply by
Helen3
Hi, I am new as a host and I have a guest asking to stay for 3 months. She wants to pay monthly, which is what will happen anyway as far as I understood from the Airbnb rules. She is asking for a flexible cancellation policy, because she is not sure if sh...
Latest reply by
Kamon-Villa0
When they're trying to cancel a reservation, the amount that will be refunded to them is automatically calculated and shown to them. Yet there are guests who still trying to 'negotiate' the policy, trying to get a full refund. I'd say 98% of guests do th...
Latest reply by
Hello6