Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Actually I suspect I don't need an expert - Just someone better at computers than I am. My problem is that when I open Airbnb (travelling) the format doesn't load properly and it is unintelligible. On the hosting dashboard the multi calendar is all screwe...
Latest reply by
Stephanie
Hello- we are new hosts, started in June. We’ve had 10 great guests so far ( only five have left reviews!). We finally had a complainer stay last night, and we are anticipating a bad review from her. Here is the breakdownGuest contacted us at 9:30PM aski...
Latest reply by
Huma0
Recently, the format for the calendar has been changed to include additional information. When the change was made, I have not been able the reply to my guests. Any ideas are welcome.
Latest reply by
Nancy635
Hi,Only been hosting a couple of months and got a review that was decent overall saying it was a great place to stay, but then said it was hassle getting their boat in and out from the dock since the water was so shallow and there was no swimming. My list...
Latest reply by
Kristina542
Wondering how people could ever ding you on location when they see exactly where you’re located. Also, value, in my town you can’t get a single hotel room for under$200/ night plus have to pay for 3 meals a day. My house is $350/ night and sleeps 6 with a...
Latest reply by
Kate867
Recently I changed phone operators and phone numbers. When I went to change the phone number associated with my AirBNB account to my new one I was told I could not due to the new number being associated with another person's account. I would like to reque...
Latest reply by
Helen744
Hello, my friend is an exceptional host on Airbnb. Recently he had an guest complaining about cleanliness, view from the room and caretakers behaviour right after check in. The host sent the cleaning staff immediately and resolved the issue that time. But...
Latest reply by
Helen744
I'm a superhost in LA. my home sharing registration expired. I immediately re-registered with City planning. then, airbnb's 'nights booked' counters went berserk and it's saying that I have 300+ nights booked out of 120. wtf?! clearly something is wro...
Latest reply by
Danielle513
The system did not charge a cleaning fee on our last booking. The customer service agent seems clueless about how the system works, as she has suggested multiple options that would not address the issue:1. Contact the guest directly and ask them to pay a...
Latest reply by
Emiel1