Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Salmah2

I am really disappointed at the lack of support and poor customer service AirBnB gives its owners. I work really had to make sure our guests are happy and AirBnB collects a huge commission and besides the listing and collecting a large amount from MY gu... Latest reply by Enri1804

I made an aircover request 3 weeks ago, as a host, no answer despite reaching the customer services 12 times. I've been insured (processed to) I'll be contacted within 24 to 48 hours 12 times, no one ever did. I remember reading the coverage will go into ... Latest reply by Jenny

Actually I suspect I don't need an expert - Just someone better at computers than I am. My problem is that when I open Airbnb (travelling) the format doesn't load properly and it is unintelligible. On the hosting dashboard the multi calendar is all screwe... Latest reply by Stephanie

Hello- we are new hosts, started in June. We’ve had 10 great guests so far ( only five have left reviews!). We finally had a complainer stay last night, and we are anticipating a bad review from her. Here is the breakdownGuest contacted us at 9:30PM aski... Latest reply by Huma0

Recently, the format for the calendar has been changed to include additional information. When the change was made, I have not been able the reply to my guests. Any ideas are welcome. Latest reply by Nancy635

Hi,Only been hosting a couple of months and got a review that was decent overall saying it was a great place to stay, but then said it was hassle getting their boat in and out from the dock since the water was so shallow and there was no swimming. My list... Latest reply by Kristina542

Wondering how people could ever ding you on location when they see exactly where you’re located. Also, value, in my town you can’t get a single hotel room for under$200/ night plus have to pay for 3 meals a day. My house is $350/ night and sleeps 6 with a... Latest reply by Kate867

I recently saw that Mark cancelled due to a sick child. I approved his refund. Now I owe him money. Why? Latest reply by Helen744

Recently I changed phone operators and phone numbers. When I went to change the phone number associated with my AirBNB account to my new one I was told I could not due to the new number being associated with another person's account. I would like to reque... Latest reply by Helen744

Hello, my friend is an exceptional host on Airbnb. Recently he had an guest complaining about cleanliness, view from the room and caretakers behaviour right after check in. The host sent the cleaning staff immediately and resolved the issue that time. But... Latest reply by Helen744