Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Nilesh34

Hey! This post is intended for hosts who have had to charge their guests for damages. We have recently been accused of damages we did not do, and getting charged a good amount for it. One thing that stood out to us in the report was the “Date of Report” s... Latest reply by Thea-Vanessa0

Did anyone get an email saying they did not meet the superhost criterion despite meeting the status? Our annual numbers on the superhost dashboard are:5 stars100% response rate81 stays, 325 nights0% cancellation What am I missing? We have had superhost st... Latest reply by Rahil5

I all, I am a host in Vancouver and am looking to be a co-host in Vancouver or Calgary. I live between both places and have implemented great systems to be able to manage from any city. Thanks, Sam Latest reply by Jenny

I'm a new host and I have a guest who reserved our place without checking the pet policy (we have a no dogs policy). He booked it about a month ago and the checkin date is in 5 days. He messaged me 2 days ago asking if they can bring their dog if they kee... Latest reply by Quincy

Hi. My town is planning to enact an ordinance for Short Term Rentals. One of the requirements is to register with the state as a merchant. I know that Airbnb is considered a Marketplace Facilitator and automatically collects the state and county taxes. My... Latest reply by Simeon35

I have a share home listing and just tested positive for Covid 19 , although vaccinated and boosted in November. I have just contacted CS and requested my next reservation beginning in 3 days be cancelled. Unable to get a covid testing center appointme... Latest reply by Rebecca1760

I need more information on all guests, when reservation is being made. Patricia E. Latest reply by Louise0

If you have ever heard of Turnkey Vacation Rentals, or see them through Airbnb, DO NOT book. My group booked a trip 3 months in advance for the week of July 4th and our rental was CANCELLED less than 48 hours before our check-in time with no prior notic... Latest reply by Mike-And-Jane0

Hi everybody Recently I received email from airbnb that they suspended my listing for low rating and in 2 months they will delete it. But the rating is 4.58. I sent to review and received reply which is not helping me to understand the real issue and so I... Latest reply by Emiel1

I want to review the place I booked for Oct but have no clue how to even find it. All I have is a confirmation code but where do I go to find that? Any help appreciated. Thanks! Latest reply by Emiel1