Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Bhumika
I can't get my Airbnb app (latest version of app on the latest version of iOS) to translate messages from foreign guests. I tap "Translate to English", the screen flashes, and nothing happens. The messages are still in the original language. The feature w...
Latest reply by
Theresa550
Hi I thought smart pricing would adjust automatically to take into account peak time.I have had a request for a booking in August wich breaks up a week and is the low end of suggested pricing.Can I accept booking but ask for more or can I just refuse requ...
Latest reply by
Linda3643
Hi, I’ve been hosting for years before Covid and has now just reopen my listing after some renovation. I received a few bookings and requests right away however I’m unable to type messages in response to my guests. Does anyone have the same issue?? I have...
Latest reply by
Emiel1
I have a moderate refund policy. Guest just contacted me and said she tested positive for Covid and would like to get a full refund. It looks like that is the current policy until May 31. is that correct...Would they normally get fifty percent back for ea...
Latest reply by
Jennifer1351
Hello out there, I am a super host frustrated with the new extenuating circumstances policy (of which hosts never received any emailed communication about updates, only emails regarding new "upgrades" to their platform). I recently had a guest contract co...
Latest reply by
Jennifer1351
I'm considering purchasing an apartment in Manhattan? I plan on using the place for myself every 5 - 6 weeks and renting in between. Does anyone have good data or a resource for how successful or not 30-day rentals are? Thanks.
Latest reply by
Soft0
I have to say I'm a bit more than frustrated with Airbnb in the way they do not handle their Facebook administrators and/or groups. I know they have sent youtube influencers who have used their services and then expanded, cease and desist order if Airbnb ...
Latest reply by
Stephanie365
I find this hard to believe, but after 2 separate incidents in the last month, I asked support how a guest can identify as a host, replete with the host badge, while that is not the case. Much to my surprise, I was told folks only need to start a host pro...
Latest reply by
Jonathan1778
Please help! Our vacation is coming up and I’m so anxious the listing is fake. I’ve communicated with the host through Airbnb but there are no reviews. Please give me your thoughts. https://www.airbnb.com/rooms/52880931?guests=1&adults=1&s=67&unique_share...
Latest reply by
Anonymous