Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

I just don't understand. Why did Airbnb post the most recent review way down on the list and post an earlier review but 4*at the top. I really try hard, I am willing to do whats necessary, but am I missing something? Our condo, we purchased and entire... Latest reply by Robin4

I have a lakefront property in an area that is pretty much all Lakefront rentals. When you click the lake front tab no property within 50 miles shows up. So tech support says this is just for outstanding property. But when a renter clicks that Tab and thi... Latest reply by Stephanie365

What's your one best piece of advice on short-term rentals or something you wish you had known before you started.? We're new to this and trying to educate ourselves. Thanks! Latest reply by Alexis646

Guest had booked for 6 adults. Five days prior to checking in, guest called and asked if there's anything outside house rules, check in/out he should be aware of. I stated, not at this time. But did find him calling and asking a tad strange. I also said,... Latest reply by Fred13

does airbnb email the guide manual for check in or do I have to Latest reply by Lorna170

I read the new updated policies going into effect at the end of May. Here's what l know after Hosting for over 5 years, in my experience... As usually, the policies are geared more towards helping Airbnb and they're bottom line as opposed to the Host who... Latest reply by Debra300

Hi I thought smart pricing would adjust automatically to take into account peak time.I have had a request for a booking in August wich breaks up a week and is the low end of suggested pricing.Can I accept booking but ask for more or can I just refuse requ... Latest reply by Linda3643

Hi, I’ve been hosting for years before Covid and has now just reopen my listing after some renovation. I received a few bookings and requests right away however I’m unable to type messages in response to my guests. Does anyone have the same issue?? I have... Latest reply by Emiel1

I have a moderate refund policy. Guest just contacted me and said she tested positive for Covid and would like to get a full refund. It looks like that is the current policy until May 31. is that correct...Would they normally get fifty percent back for ea... Latest reply by Jennifer1351

Hello out there, I am a super host frustrated with the new extenuating circumstances policy (of which hosts never received any emailed communication about updates, only emails regarding new "upgrades" to their platform). I recently had a guest contract co... Latest reply by Jennifer1351