Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Steven1947
This topic is part of the CC Festival of Sustainability
The original topic was posted on the Portuguese-speaking Community Center by @Denise583, and we have translated it below.
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Latest reply by
Laurelle3
JennyFormer Community ManagerGalashiels, United Kingdom
I receive about 1 email a week from Airbnb that are obviously not intended for my listing. Just got one inquiring anout my listing, for A WEEK THAT IS ALREADY BOOKED. I cannot answer it as it takes me to a page that is not an Airbnb page, but one I h...
Latest reply by
Emiel1
I recently noticed that a past guest had changed their name, city, photo, and sex. I reported this to AirBnb and they told me that people are free to change their profile information and even assign it to another person. I was told that AirBnb apparently...
Latest reply by
Ann72
I had a last minute request for an extended stay of 32 days. They also had 6 people in their family, and my limit is 4. After thinking it over, I decided to accept the request. I spent the next 3 days working my tail off getting our place ready. Since...
Latest reply by
Laura2592
Hi,I have a number of properties that I manage. What I am describing has happened to me three times and Airbnb doesn't seem to get this or they do not wish to fix this. I have been (and still am) a non-stop superhost for the last 6 years. User case:- L...
Latest reply by
Emiel1
Hi airbnb the text in my note disappears - I have to put in in again and again and again - now I have another papir, whereabouts I right it down….can you fix the note, thank you
Latest reply by
Emiel1
Has anyone heard any news on when Airbnb is going to stop over riding our cancellation policies if a guest tells them they have tested positive for Covid? It has been the norm in the UK that Covid is covered by travel insurance since 2021. - I do not ...
Latest reply by
Debra300
Hi all,I am staying in an Airbnb for 80 days, it is fairly expensive, £14,500 for the stay. It is described as 'luxury' and the pictures show a very clean and suitable villa.We have been here for two weeks and have started to notice black mould in both ba...
Latest reply by
Debra300
Hi all I would like any thoughts or ideas please. Today, I received a Request to Book from a repeat guest from 2021. The guest mentioned that they had such a great time that they were coming back this summer (Yeah)! Here's my Airbnb concern. The profile...
Latest reply by
Kelly149
Hi I had a problem where I had a new booking that I accepted, but a couple of hours after the booking, my current guests contacted me and asked to extend their stay. The job they are doing will last quite a bit longer. So I contacted the later new booki...
Latest reply by
Sybe