Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Nancy2388

hi, i wanted to know what are my options of my room left with cigarette smoke smell. I had asked the guests to smoke only outside but they appeared to smoke in the room too. Latest reply by Emilie

Hi everyone-We had an issue with the city registration in San Francisco (yep, our error, forget to renew) so Airbnb deactived our account and cancelled all future bookings. That was on April 4. We immediately renewed with the city and contacted airbnb w... Latest reply by Emilie

Am I the only one who is confused as to why Airbnb doesn’t give the option for hosts to let cohosts see certain stats? Literally what is the point of a cohost if they can’t even manage hardly anything. I’ve seen what hosts can see and what cohosts can’t a... Latest reply by Emilie

Dear Community Hosts Has anyone experienced the following issues. This has happened to e twice and has impacted on my Super host rating and disappointed potential guests I have linked my Airbnb and Vbro booking sites to auto fill each other's calenda... Latest reply by Emilie

This was a first in four years. Trevor, from CA, booked a stay for three members of a film crew who he said were responsible and respectful of property. They’re were no fewer than eight people going in and out at all hours. I reviewed cameras. They had o... Latest reply by Emilie

They won't cover STR. I do have some options but I have an older roof and most companies won't evaluate prior to you signing up for coverage, which concerns me. What if I cancel my State Farm only to be forced to make a repair I'm not ready to make? Latest reply by Emilie

I've been a super host for 6 years. I manage 50 listings by myself. AirBnB stole $4,828.17 from my payouts "by mistake" and have not responded to any of my support messages asking what is going on. It has been over a month and they refuse to give my mo... Latest reply by Emilie

I'm not receiving payment form Airbnb quick enough - for guests that checked out a week ago I still don't have the payment. For guests who are checked in now, again I've had notification from Airbnb to say that I'll receive payment ina week! Latest reply by Emilie

The issue is that I used a new account for booking. The host required us to pay a deposit due to no reviews for my account. It is reasonable and we paid it in full.However, it has been several days since we checked out, but I still get the refund. We did ... Latest reply by Anonymous

I am a Superhost with 100 reviews. Someone is interested in having me co-host (as the primary host) for someone that is a new user with a new listing. I understand that all reviews submitted for the listing will go to the listing owner and not me. Howev... Latest reply by Normen0