Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Vignesh34
Hello Im a new host, i just wondering how to protect our furniture, if something broken, how do i got paid? I had bad experience in the past,for 1 night reservation, they use my flat for party, i got many cigaretes holes on my sheets and bed cover Thanks
Latest reply by
Emilie
Is anyone having issues with being connected to a Supervisor to resolve Host issues? According to a representative, my account has been flagged. However, 3 different representatives could not explain why. When I asked to speak to a Supervisor, I'm told t...
Latest reply by
Samaiyah0
I have a guest who said that my hot and cold hoses were reversed on my washing machine, so a load of laundry he did on day 2 of his stay resulted in $350 worth of damaged clothes, because they were washed in hot water instead of cold. He said corrected t...
Latest reply by
Helen3
Here is the context: I have been hosting in this particular location for about a year. I am a Superhost. I almost never get bad reviews. My place is an old townhouse. Charming, if you will. I mention in the description that the floors are 140 years old. ...
Latest reply by
Inna22
When you filter stays by "Price" you would expect as a traveler to see the least expensive option pop up first. Similar if you werr navigating buying a product from Amazon, ebay, etc any other website. However Airbnb makes it very difficult for travelers ...
Latest reply by
Emiel1
Hi there, By trying to share my airbnb listing it directs to the general airbnb page rather than my actual listing ? I have tried several times to change the custom link but problem not solved. I have also copy - pasted the URL from the browser but no...
Latest reply by
Gordon0
I Just noticed this morning that with the Airbnb Update to the desktop site they removed the feature to filter properties that are pet friendly. We allow pets at half our locations and we were receiving almost exclusively people who were traveling with pe...
Latest reply by
Suzanne302
I am a Superhost with 4.97 reviews. I recently received an email from Matthew (GMT +8 time zone) that there was recently a complaint of a party or event during a recent reservation. I was never aware of any event, nor was my property manager who lives n...
Latest reply by
Emiel1
I have contacted support 6 times about this and it has never been resolved. This has been going on ever since i became primary host of this property.i have all my notifications turned on but am not getting reliably SMS, email or app notifications. If I te...
Latest reply by
Rorke0