Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Von2352

Hi I am trying to raise a complaint about my account manager but Airbnb Service Teams simply ignore my requests. I have called, used chat and sent emails - all without result. Has anyone here ever managed to get a senior Manager to discuss anything? Latest reply by Wayne411

I just had a terrible guest who left me one star in all categories and brought my rating from 4.9 to 4.5 just from her one review. This means I might not make superhost again. From one bad review. Do I have any recourse here? Thanks. Latest reply by Moshe2

I hosted 4 young male guests in last February (Carnival period in Brazil) and during the hosting I've noticed the presence of girls in the apartment, by passing in the street by the apartment balcony. I've called the guest and asked him how many people wh... Latest reply by Sylvio5

There should be some sort of suggestion to potential guests by Airbnb for the guests to introduce themselves in the first message exchange prior to booking. I am not comfortable inviting guests into my home that don’t start off with a cordial introduction... Latest reply by Bronwyn11

I have received a confirmation code from Airbnb however my messages with the host do not show, and neither does my reservation in app- can you confirm the booking? Latest reply by Emiel1

Hello fellow hosts! Sharing my very recent experience with a dishonest guest here who abuses the Airbnb COVID policies. The guest has made a 3 week booking under the strict cancellation policy. At around 6 days before the booking, he claims that he wants ... Latest reply by Huma0

Hello, I have an inquiry from a corporate client. How do I go about getting the identity and reviews of the employees? Latest reply by Emiel1

@Samar196 Latest reply by Kate867

Yesterday I could see full names of guests, current, previous and upcoming. This morning, there are just initials. This is just an outrage. You have to give you full name when you book into a hotel. Even more important that you be upfront about your name ... Latest reply by Robyn349

Does anyone have the phone number so I can talk to an AIRBNB live person? Latest reply by Emiel1