Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
I recently noticed that a past guest had changed their name, city, photo, and sex. I reported this to AirBnb and they told me that people are free to change their profile information and even assign it to another person. I was told that AirBnb apparently...
Latest reply by
Ann72
I had a last minute request for an extended stay of 32 days. They also had 6 people in their family, and my limit is 4. After thinking it over, I decided to accept the request. I spent the next 3 days working my tail off getting our place ready. Since...
Latest reply by
Laura2592
Hi,I have a number of properties that I manage. What I am describing has happened to me three times and Airbnb doesn't seem to get this or they do not wish to fix this. I have been (and still am) a non-stop superhost for the last 6 years. User case:- L...
Latest reply by
Emiel1
Hi airbnb the text in my note disappears - I have to put in in again and again and again - now I have another papir, whereabouts I right it down….can you fix the note, thank you
Latest reply by
Emiel1
Has anyone heard any news on when Airbnb is going to stop over riding our cancellation policies if a guest tells them they have tested positive for Covid? It has been the norm in the UK that Covid is covered by travel insurance since 2021. - I do not ...
Latest reply by
Debra300
Hi all,I am staying in an Airbnb for 80 days, it is fairly expensive, £14,500 for the stay. It is described as 'luxury' and the pictures show a very clean and suitable villa.We have been here for two weeks and have started to notice black mould in both ba...
Latest reply by
Debra300
Hi all I would like any thoughts or ideas please. Today, I received a Request to Book from a repeat guest from 2021. The guest mentioned that they had such a great time that they were coming back this summer (Yeah)! Here's my Airbnb concern. The profile...
Latest reply by
Kelly149
Hi I had a problem where I had a new booking that I accepted, but a couple of hours after the booking, my current guests contacted me and asked to extend their stay. The job they are doing will last quite a bit longer. So I contacted the later new booki...
Latest reply by
Sybe
Hello, I am a new host and listed my new apartment on Airbnb. I am furnishing it and remodeling it right now and blocked off the calendar dates while this is taking place. I got 2 reservations and added new photos on May 2nd. Since then, my listing has be...
Latest reply by
Mike-And-Jane0
I am currently staying at an air bnb for 6 weeks whilst I am on placement at a nearby hospital with 4 girls who are also on my course. We had originally booked an air bnb for 5 people nearby which was cancelled 2 days before we were meant to move in due t...
Latest reply by
Jenny