Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Quincy

SummaryLong term rental reservation was canceled by airbnb's extenuating circumstance policy and host's payout was set to zero only 6 days before the check-in date.The mail thread between the guest and host clearly evokes the guest's intent to cancel the ... Latest reply by Fiona358

Hi! Can you contact a host before you book a reservation? I tried to send a message but it looks like I need to book it first. When i try to send a message its asking for my reservation or a cc. Thanks! Latest reply by Helen3

How do I omit a 20% discount to the first 3 people that stay at my property. I never approved of it!! Latest reply by Paul8303

Hello my name is Sarah and I am new to Air BNB. I would like to know if i need to inform my home insurance provider that I am hosting and whether they need to alter my policy accordingly. I have searched online but seem to find differing opinions? Any hel... Latest reply by Mike-And-Jane0

Hi, I am a new host and am running a holiday cottage in a remote part of Scotland.My guests are arriving today and this morning have discovered that the road is closed for resurfacing between the hours of 9am and 12pm then 1pm to 4pm. The closure will con... Latest reply by Ashley1354

Hey, I listed the spare room in my flat only yesterday and have had 3 enquiries already. One for 3 weeks. I was pretty happy about it, but then I noticed they're all men and none of them have reviews. Is that weird? The person who wants to book for 3 wee... Latest reply by Mike-And-Jane0

Has anyone else had to deal with the scripted run around by the hired ‘community’ (off shore) call center employees? Latest reply by Najla11

FACTS​We hosted a non-refundable, 7-night reservation back in July 7, 2019 -July 14, 2019 (on a property we no longer manage)Guest Canceled the​ ​reservation after just 1 night in the home​,​​ and ​Support immediately refunded ​the ​guest $1,880.00​ of th... Latest reply by Summit-View0

Not sure how to handle this situation that happened tonight: So until May, when our new construction home is completed, we (the hosts) are residing in the basement unit of the listing (separate entrance, no shared spaces). We make this very clear in our ... Latest reply by Kate867

I have just listed my property and it is showing suspended with no explanation. Tried to call yesterday and despite promise to call back. Had nothing Latest reply by Cathi4