Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
For Hosts: I remember a few weeks/months ago, I logged into the app and there were a bunch of prompts about setting up automated responses. I think the idea was that you could tell the app to detect keywords in messages from guests and respond to those me...
Latest reply by
Stephanie929
Hello guys! I have an issue here, I want to know how the review system works, it’s automatically done right after one guest or it’s like after certain amount of guests or after certain amount time? Cause yesterday I was all in 5star and now I’m in 4.91 ov...
Latest reply by
Deborah175
Hi, Brent298 with Northern Lake Yukon Cabin here We totally new to hosting and excited for this adventure. We are having guests ask if we have canoes/kayaks/SUP boards for rent with appropriate gear. I'm curious how people in similar situations as us (on...
Latest reply by
Lorna170
Hello- Wondering if a host lists an amenity such as "crib" and makes no mention of additional charges for this amenity, are they allowed to ask you to pay for it when you request that it be available?I booked a place partially based on the listing of ...
Latest reply by
Lorna170
Airbnb have paused my Listing
Why I have no idea.
I have wrote to Airbnb the following letter and I simply not gotten any response.
Any suggestions from Anyone what I am to do.
I have spent over one million pounds making a most beautiful Airbnb an...
Latest reply by
Mairi16
Hi everyone - Superhost of 8 or so years. Strict cancellation policy. On 21 March 2022 a 30 Days booking guest due on 2 April (booked in early March) was cancelled by Airbnb with no consultation or message to us. The Booking said "Cancelled by Airbnb" ...
Latest reply by
Kate867
I had an enquiry last night regarding a potential booking. This morning I noticed this date was no longer availableso when I checked the calendar it showed a different person's name with "awaiting ID" and they had 15 minutesto provide ID.I had not receive...
Latest reply by
Elizabeth2507
Hi Everyone, I am sure you all have had the same problem as I am having with Airbnb review policies. As a super host for so long, I am trying to give the best service to all of my guests as of you. The guest made a reservation and canceled the reservati...
Latest reply by
Jan9982
I'm wondering if anyone else had their review of a property deleted by airbnb because it didn't "have enough relevant information to help the Airbnb community make informed booking decisions". Airbnb deleted my review and has not allowed me the opportunit...
Latest reply by
Maria15578