Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Kenan52
We love our air bnb holidays. 2020 we lost Lot of money due to COVID cancellations of our bookings. I notice now that most bookings seem to have a full refund policy if you cancel the day prior. I’m hoping this is correct.
Latest reply by
Debra300
I, a host, tested positive for Corona and thought I did the right thing by informing AirBnB, it was not, instead I have been severely punished. When I contacted AirBnB I got a standard email informing me what I could do as a guest, as I am a host I did no...
Latest reply by
Jegor0
Hey Everyone, My family and I are in a real difficult situation. We are in the process of moving from one province to another where we have purchased a home. We had 2.5 months between our rental and possession date of our new home. We decided to use Airb...
Latest reply by
Sarah977
My guests have been cut off by floodwater and cannot make it to our property. They have been communicating with me along the way to let me know they would be delayed however, they are now unable to get here due to road closures and technically checked in ...
Latest reply by
Stephanie2177
Hi Everyone Had recent stay where the home had whole house electrical problems, with the home shutting off 5X in one night alone. I communicated with host about the issue during the stay, remained flexible, and despite really needing power to drive heat a...
Latest reply by
Emiel1
Hi All, I just had someone try to book (I have InstantBook, but just took it off), and this is the notice from Airbnb that I received.. This inquiry was blockedSome inquiries have higher risks of parties, property damage, or safety issues. To help prevent...
Latest reply by
M199
Hi all, Wondering if anyone can advise on a small issue we are encoutering. We have put 4 guests in the description bar when editing. ( it does not differentiate between adults and children). We have a normal bed and a sofa bed which is suitable for 1 ad...
Latest reply by
Sarah977
Hi all. New to hosting and very confused about an issue with Instant Booking. We just launched and within a day I had two confirmed reservations that do not meet my age requirement, i.e. must be 25 to book. The first time it happened, I thought it might b...
Latest reply by
Mark116
We've developed a system, kinda like a PMS. And we want to use our own system to connect Airbnb.I've asked customer service support about it and I was told it was not possible, however, a friend of mine said the reason I got rejected is that I asked the w...
Latest reply by
Emiel1
Hello we are new to hosting and I was wondering if anyone is using both "Guesty for Host" for PMS and "SmartBnB" for messaging? We recently purchased a Guesty for Host subscription and our plan is to use it for PMS but we want to use SmartBnB for messagin...
Latest reply by
Luxe-Pads0