Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

I just got a booking through Instant book and took a look at some of the reviews she's left in the past: Out of the three I saw two had negatives and one host said her communication was nonexistent: "My partner and I had a wonderful stay here for 3 night... Latest reply by Brittney101

Hello y'all! I have only been hosting for about 10 days and I already have a weird situation. Someone has made multiple requests for the same dates. I have already declined them twice for lack of information and because their overnight guest breakdown k... Latest reply by Brittney101

I have had guests who ask to increase the number of guests after the booking. Can I charge them an additional amount? Latest reply by Loray3

I have a small guesthouse that we list. We have it set up for 2. I had a guest tell me that when he booked for he and his wife, he accidentally booked for one. When he went to change it, the price went up like 35%. Everything is set to two guests. I don’t... Latest reply by David2216

@Airbnb endangered me with #covid19! Your host didn't clean the bathtub after the previous guest and you call it a "small discomfort"? According to your rules, this is a public health issue: https://airbnb.com/help/article/2839/health-and-safety-requireme... Latest reply by Kate867

Hi , i would like to know at which time at the latest can you write a review. Is it the checkout time +14 days ?Thanks Latest reply by Sarah977

Hi Guys,We have pre paid for an Airbnb for October. The host has just sent me a request (via my personal email) for my credit card details as security.I was under the impression we shouldn’t share this information outside of the platform. Am I required to... Latest reply by Mike-And-Jane0

I have over 400 units and need to get a download of all the units. We have experienced some software issues of units not being unlisted and reservations being added on the airbnb side...I need to do a comprehensive report of the units and i cannot find a ... Latest reply by Mike-And-Jane0

Hi everyone. We are new hosts, having just listed yesterday so I'll probably have some questions as we go along. I know the age topic has been discussed but not exactly like our scenario. We have a 1 bedroom suite with a maximum 2 guests in British Col... Latest reply by Sarah-And-Mark1

Hello, I have the same question. I've been living in an airbnb for 2 months now and I'd like to order some stuff online (i.e amazon, ikea, m&s,etc) but I don't know whether I'm supposed to give the name of my host on the payment page or my name? The name ... Latest reply by Anonymous