Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alfredo757

Hi. A guest is having problems booking. For some reason airbnb won't let her. I've sent her a pre approval but it still won't allow her to book. Anyone else experiencing a similar issue? Thanks Latest reply by Eryl1089

Hi I'm host Reiko in Nîmes France. I got an email from gifts@airbnblove.com. I did not click the link.Is that spam ??? Or it is real Airbnb? copy==================== We want to send you a gift Just a quick reminder that your gift is still waiting f... Latest reply by Vivi1342

We are new hosts. We have a booking for 4 adults, we have the name and number of the person who booked, should we ask for names of all the adults staying? Latest reply by Emiel1

I am relatively new to ABB and I wanted to share something I discovered recently. I have Instant Book turned on. I also have all the restrictions available for Instant Book checked off: verified identity, host reviews, and guest must send a message first.... Latest reply by Kitty-and-Creek0

Hi, I just received a cancellation due to Trucker Protest happening right now. The cancellation policy is "Non-refundable: No refund after booking". Should I give the guest a refund? Are there any penalties applied if I don't give a refund or give a parti... Latest reply by Jessie253

I had an Inquiry come in a few weeks ago from someone who says they stayed with us previously, but it's not the person who booked. The profile is new and unreviewed. She was asking if 6 guests would be ok (max is 5 and I'm very clear in the rules that I w... Latest reply by Karla533

In the past when we had a booking issue it was resolved (satisfactorily) via a web chat discussion. Does anyone know if this feature is still available and how to access or get to discuss something with AirBnb? It's in relation to a postponed trip due to ... Latest reply by Emiel1

There is an exploit guests are using to get around and avoid paying cancellation fees by doing chargebacks on their card. When they do this they get their full refund and Airbnb cancels their reservation and the hosts gets nothing. Your dates are booked f... Latest reply by Elliot131

Hi all, I am in very strange situation which I never thought Airbnb will put me into. I booked an apartment at Hollywood Beach, Miami. It was listed as a beautiful oceanfront apartment with everything we needed for vacation. We arrived at night and when w... Latest reply by Branka-and-Silvia0

I am new to ABB and I am looking for a whole house to rent for my girlfriend and I so we can have our own space. I requested to rent one and was turned down because I didn’t meet the guests needs. is that a thing where we have to meet the guest limit to r... Latest reply by Canon3