Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Thomas4282
Hi all I just received a booking that I am afraid may be a potential party or if not a party then a group of young people looking for a bit of a wild weekend. Would you cancel the booking even if it is just a suspicion? Thanks for your advise
Latest reply by
Simon3074
Booking has been slower than usual so it's particularly irritating to get requests for things we don't permit. Case in point yesterday....couple, 2 infants and a pet sent a request. We don't allow infants due to safety issues (clearly stated in our rules)...
Latest reply by
Gillian166
Fellow hosts, I could use some assistance in how to handle a review for a recent guest. Below is a synopsis of what occurred: A guest sent an inquiry requesting to reserve our unit and bring her dog. We agreed however I did not notice immediately that s...
Latest reply by
Thea-and--Keith0
Is anyone else bothered by the company’s sponsorship of the Beijing Winter Olympics?The human rights violations related to the Muslim Uyghurs in the Xinjiang region are unacceptable.
Latest reply by
Christian2698
Hello guys! Since 2 days, as a host, I can' t access my messages as a host. In fact, I click on the message I want and nothing happens. However, as a traveler, I have access to my messages and everything works fine. Do you guys have the same issue?... Tha...
Latest reply by
Emiel1
I responded to a guests private comment and it appears to be posted under his public review, visible to the public. I did not intend my response for the public but privately to my guest. How do I get it removed? Nothing negative, it just won't make sense ...
Latest reply by
Mike-And-Jane0
Himy family booked an Airbnb in London for a reunion and break, and the host told us we could pay for 3 of us but if more people could come that it was fine. My two cousins are now going to come and the host is saying he never said that and we can’t have ...
Latest reply by
Mike-And-Jane0
i am new to airbnbi had a booking for sept made jan 17client cancelled jan 30got a full refundmy policy is strictfull refund 48 hrs after making bookinghalf refund after that no refund within less than 7 dayswhy did they get full refund??
Latest reply by
Emiel1