Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Michele2379

Hello, I'd like to understand a few things about security deposits with airbnb. When I created my listings in 2020, there was a place to set a security deposit - when I edit my listing, I see no field where this can be altered. After reading the post fro... Latest reply by Elaine701

My last guests booked a 3 night stay and after the morning of the first night I received a cancellation. They wrote and said they hadn't made it as one of them had started to feel ill on their road trip and then tested positive for Covid. They never m... Latest reply by Jackie237

Apologies this is a long post, but I'm feeling VERY unsupported by AirBnB and therefore looking for advice from the hosting community given this awful situation. Please note that this guest completed their 6 night stay indicating they really enjoyed thei... Latest reply by Elzara0

Are we becoming too demanding? Are we as hosts expecting too much in the way of support from Airbnb? A search of the CC pages from October back in 2015 to March 2016 revealed three threads that complained of host support rejection by Airbnb. https://commu... Latest reply by JR1

The road to my home (267) has been closed for a couple of days as have many other roads (80) in Tahoe. My renter can't make it there and we looked into the extenuating circumstances policy. An Airbnb representative called me and ask me to cancel the r... Latest reply by Quoc19

We rented out a listing in Jamaica. We messaged the lady about their not being any contains at the windows in the upstairs bathroom, the tv showing no signal when we turn it on, the windows not being properly closed, and needing the wifi password. She sai... Latest reply by Tamorah0

Hi All, I have a guest who just checked out today after 8 days of stay. I am surprised when I got a request from him today (after he has checked out) asking for a full refund due to minor cleanliness issues. If he had contacted me during his stay, I would... Latest reply by Jo723

I am trying to contact Andrea or Pinky so Spanish Wells Thank you Bonnie **[Name hidden due to privacy concerns - Community Center Guidelines] Latest reply by Emiel1

please check if this is real or fake. thank you Latest reply by Lourdes-Mae0

Hi everyone We run an Airbnb in Portugal and I would welcome your views on more Cancellation options for guests and hosts.Airbnb only has 2 choices. Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days aw... Latest reply by Sarah977