Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Lisa10812

I dont understand it. The host has all great reviews even saying how prompt and helpful and how the host made the stay a breeze for ALL previous guests. For me its been nothing but hell. Starting with communication. Check in: 'oh my father is dying at the... Latest reply by Sarah977

I want to want members to know about the disgrace that is Airbnb. I booked an Airbnb in mallorca in August last year. It was accepted in August. I got an email in February saying the host is changing the booking and instead of being 100 euro per night it ... Latest reply by James3080

hi how my father refugees from Ukraine can get help about living place in London England,he waiting visa and will arive next week.Thanks! Latest reply by Aleksandr285

HELP! I’ve been a superhost for years and have hundreds of 5 star reviews which I’ve worked really hard for! But, Airbnb have suspended my account and I have no idea why or for how long? No one is replying to my messages and I have no support. My listings... Latest reply by Rebecca1461

I have a resolution case pending for two months. I have already heard countless times support, claims, resolutions department and dozens of other department and people saying they will take care of it but still nothing still in the way of concrete, or pro... Latest reply by Fatima296

Hi thereI had a terrible guest review cancelled by an airbnb ambassador for lack of content and more on February the 7th 2022.Today I received a message from an ambassador I've never spoken to saying they are reinstating the review!How does this happen?Do... Latest reply by Joanne246

Hello, we have started hosting in Airbnb in October 2020 and was waiting today to be a superhost as met all the criteria. (5 start rating.100% response, 17 stays, 0% cancellations) and today morning "You didn’t get Superhost status this January" i was th... Latest reply by Kathleen-M-0

Hi there I am an Airbnb host but asking a question as a traveller who has just booked an Airbnb. We asked if we could add an additional night to the booking. The property manager said we could but as well as charging for the extra night which we would nat... Latest reply by Emiel1

Hello, As a host I would like to change the cancellation policy for a stay that is already booked. It is for the Derby - a three day event that happens once a year. The demand is super high and so we need to have a firm/strict cancellation policy in place... Latest reply by Mike-And-Jane0

Tonight I got a new booking. I accepted it and sent a message to my new guest. This is what the guest received: COME ON! Hiding the dates that the person booked because the bot thinks that it is a phone number? GIVE ME A BREAK! AirBnB, you are makin... Latest reply by Lorna170