Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
Hello, As a host I would like to change the cancellation policy for a stay that is already booked. It is for the Derby - a three day event that happens once a year. The demand is super high and so we need to have a firm/strict cancellation policy in place...
Latest reply by
Mike-And-Jane0
Tonight I got a new booking. I accepted it and sent a message to my new guest. This is what the guest received: COME ON! Hiding the dates that the person booked because the bot thinks that it is a phone number? GIVE ME A BREAK! AirBnB, you are makin...
Latest reply by
Lorna170
Hello, my partner and I just had an unannounced visit by a man. We're in a foreign country so we could not understand what he is saying and what is the purpose of this visit. He google tranlated briefly something about a leak so we kindly let him in but c...
Latest reply by
Bartosz18
We had a terrible experience with a guest shooting things on our property. The individual no longer seems to be active on ABB. He left a very odd review and attendant low scores in certain areas. I had asked for the review to be removed based on the inci...
Latest reply by
Laura2592
I am a co-owner of a listing and I need to accept a guests request but I’m getting an error that says “you do not have permission to access this resource.” As a co-host I’ve accepted countless reservations and regularly communicate with guests. This error...
Latest reply by
Lydia53
Aloha, friends. I have an incredible 3 bedroom home in Louisville, Ky. It’s in the best area of town, I have plenty of five star reviews. It would go for at least 1,000+ per night for three day Derby bookings. Derby is the first Saturday in May, btw. We a...
Latest reply by
Emilie
In case you haven't heard, people from all over the world are booking AirBnB stays in Ukraine as a mechanism to send kind words and money to suffering people. (Just to be clear, the guest does not show up.) ABB has dropped all fees for the host in Ukraine...
Latest reply by
Till-and-Jutta0
Hi, Recently I booked a flat for my family in Istanbul, Fatih.After they arrived there they found a smelly, cold, dirty and even unsafe flat with a very rude host.When they complained about the situation and talked with he was answering that everything is...
Latest reply by
Alireza13