Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
StriveStays0
my current client is asking me for second pair of keys, is the first time a client don't tell me in advance they'll be two people, most of mi rentals had been two but them show the other person from the reservation, so i know who they are... and usually ...
Latest reply by
Sarah977
I just received an Inquiry asking to see my Airbnb rental prior to booking a long term stay. I feel hesitant to allow for this, for safety reasons. There is a 5.o avg rating, 27 reviews from 2020 through 2021 and Identity has been verified. That bein...
Latest reply by
Sarah977
At this time of year, I am so very grateful for all the blessings that have come my way. With healthy ageing parents 92 and 90 still living in their own home, I am so grateful that they will be joining us for Christmas lunch. Our children will not be joi...
Latest reply by
Laurelle3
We recently had an issue with a guest who’s dog stained some bedding. We requested money right away through the Airbnb app. The guest declined to pay. Airbnb paid out the amount $50. Then the guest wrote a dishonest review, and gave a 2 star rating amo...
Latest reply by
Huma0
I am unhappy that hosts are not safe from the change date requests close to a visitors check in, to avoid cancelation, this is a scam many guests are employing- rain in UK means, I have had 2 in the last week- I do not think this should be an option and ...
Latest reply by
Scott1450
I work for a company that makes guest messaging software for accommodation providers. One of my customers is using guest alias email addresses so they can get their Airbnb messages directly in our software. However, when they reply from our software, Airb...
Latest reply by
Davis54
Hi, I'm Sergio from Colombia, I need an email address or phone number to contact Airbnb support because my guests arrived 10 days ago and I haven't received payment yet.
Latest reply by
Florence775
My daughter had to find in a rush an Airbnb for one month because of water damage. Her landlord presse her to leave the appartement as soon as possible. So she rented a place, but she made a mistake and rented another Airbnb for $3000/month. She realized ...
Latest reply by
Wendy1325
My recent guest was not supposed to smoke in my home and did. She gave me 5stars for my review and then had it removed since I gave her 3. How can they do that?
Latest reply by
Sarah977
After 9 season of hosting with AirBnB, we encountered a situation where a guest reserved a space for a month's stay. The guest arrived, didn't like the place and left but did not qualify for a refund. The guest was, however, allowed to leave a review. As ...
Latest reply by
Anonymous