Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Apologies this is a long post, but I'm feeling VERY unsupported by AirBnB and therefore looking for advice from the hosting community given this awful situation. Please note that this guest completed their 6 night stay indicating they really enjoyed thei... Latest reply by Elzara0

Are we becoming too demanding? Are we as hosts expecting too much in the way of support from Airbnb? A search of the CC pages from October back in 2015 to March 2016 revealed three threads that complained of host support rejection by Airbnb. https://commu... Latest reply by JR1

The road to my home (267) has been closed for a couple of days as have many other roads (80) in Tahoe. My renter can't make it there and we looked into the extenuating circumstances policy. An Airbnb representative called me and ask me to cancel the r... Latest reply by Quoc19

We rented out a listing in Jamaica. We messaged the lady about their not being any contains at the windows in the upstairs bathroom, the tv showing no signal when we turn it on, the windows not being properly closed, and needing the wifi password. She sai... Latest reply by Tamorah0

Hi All, I have a guest who just checked out today after 8 days of stay. I am surprised when I got a request from him today (after he has checked out) asking for a full refund due to minor cleanliness issues. If he had contacted me during his stay, I would... Latest reply by Jo723

I am trying to contact Andrea or Pinky so Spanish Wells Thank you Bonnie **[Name hidden due to privacy concerns - Community Center Guidelines] Latest reply by Emiel1

please check if this is real or fake. thank you Latest reply by Lourdes-Mae0

Hi everyone We run an Airbnb in Portugal and I would welcome your views on more Cancellation options for guests and hosts.Airbnb only has 2 choices. Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days aw... Latest reply by Sarah977

Good day - unfortunately my leasing agent was not doing their job correctly and it seems my long term tenant has been hosting my apartment for the past 6 months on Airbnb - he has it still booked up to middle of March !!I have terminated his lease and hav... Latest reply by Emiel1

We had a guest recently check out. Overall fine. She texted me a few questions during her stay. Not a big deal on anything. She left a review and private feedback saying our downstairs bedroom was cold. We have record cold temps in our area right now. I w... Latest reply by Huma0