Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Julio-Cesar88
Hey there, my name is Yogita and I have recently started my Airbnb in March 2021. After 10, Five star reviews I had a strange lesson to be learnt.I got a reservation request for 5 days along with same day early checkin. I agreed and prepared the place for...
Latest reply by
Andrea5302
I put this in wrong place oops . we have had all 5 star reviews . Then we got two reviews with 3 ‘s in the areas of communication and in check in . i wonder if they are valid or what else we could do ? Communication: they get a note the day of arrival. ...
Latest reply by
Elizabeth2240
Using channel manager from Lodgify and connected to Booking.com and Air BnB. Guest from Booking.com was a NO SHOW. Booking.com accommodates this by canceling the reservation from our calendar there and frees up the week. But...the reservation is still ...
Latest reply by
Bob297
Has any other hosts experienced this? I have had several (like 10) bookings in the last month or so that have all cancelled. This is very unusual as during my 3 years on Airbnb as a host it was a very rare occasion that i had a cancellation. They range fr...
Latest reply by
Karl1116
Hi all I just received a booking that I am afraid may be a potential party or if not a party then a group of young people looking for a bit of a wild weekend. Would you cancel the booking even if it is just a suspicion? Thanks for your advise
Latest reply by
Simon3074
Booking has been slower than usual so it's particularly irritating to get requests for things we don't permit. Case in point yesterday....couple, 2 infants and a pet sent a request. We don't allow infants due to safety issues (clearly stated in our rules)...
Latest reply by
Gillian166
Fellow hosts, I could use some assistance in how to handle a review for a recent guest. Below is a synopsis of what occurred: A guest sent an inquiry requesting to reserve our unit and bring her dog. We agreed however I did not notice immediately that s...
Latest reply by
Thea-and--Keith0
Is anyone else bothered by the company’s sponsorship of the Beijing Winter Olympics?The human rights violations related to the Muslim Uyghurs in the Xinjiang region are unacceptable.
Latest reply by
Christian2698
Hello guys! Since 2 days, as a host, I can' t access my messages as a host. In fact, I click on the message I want and nothing happens. However, as a traveler, I have access to my messages and everything works fine. Do you guys have the same issue?... Tha...
Latest reply by
Emiel1
I responded to a guests private comment and it appears to be posted under his public review, visible to the public. I did not intend my response for the public but privately to my guest. How do I get it removed? Nothing negative, it just won't make sense ...
Latest reply by
Mike-And-Jane0