Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Kunal63

I am receiving reservations for dates where I have not allocated rates or availability from our PMS. There are 3 reservations and one of them is for peak season. I see that if I cancel this one these is a $50 fee and it gets put on our page.I don’t want ... Latest reply by Mike-And-Jane0

Do you read into this at all? The two or three word review? I have a neighbor who is a new host and the first few reviews she got were one and two words. The star ratings were good but the reviews don't say much. We have occasionally gotten these, and in... Latest reply by Huma0

I am a new host and have a guest coming tomorrow. He texted me today adding 2 additional guests. How can I collect the extra guest fee? Can he do that at the reservation site or do I have to collect that separately ? Latest reply by Emiel1

Hi . Iam trying to find a window where i can commit to airbnb 5 step enhanced cleaning guidelines Latest reply by Pam-And-Richard0

Здравствуйте! Отправила отзыв по гостю, а у гостя стоит в профиле ожидание еще моего отзыва о нем.Подскажите, пожалуйста, мои дальнейшие действия.С уважением, Ольга. Latest reply by Ольга132

Got to love the equality’s in the service industry 臘‍ Today, Airbnb advised me that whilst my guests have the freedom to mark me on 6 areas between 1*-5* AND they can CHOOSE their overall rating, I’m not privileged enough to have the same freedom. So, fo... Latest reply by Helen744

This morning I had a guest send this after wanting to change dates (check-in is in 4 days) or get a refund because snow is scheduled on her check-in date. "Otherwise I will dispute this charge with my credit card company which I am sure will be granted an... Latest reply by Sarah977

Hi. We are close to being part-owners of a condo in a desirable travel location. There is already an AirBnB listing of the property that is currently in use. However, we will be managing the short term rentals for half the year, and would like to use a pr... Latest reply by Mark4032

I’m looking at hosting and running management of someone’s air b n b. Latest reply by Andrea4731

I've had a very short notice (2 hours) booking request from someone with no reviews. I messaged them for more info to get an idea if they seemed ok. (After recent bad experience) No reply! should I decline? Really they should withdraw if they don't want i... Latest reply by Sarah977