Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Paula
The new desktop homepage, while it looks pretty, is confusing, disorganized, and absolute trash. I loved being able to see a stats breakdown on the homepage and the sidebar with notifications. It's motivating, a great snapshot of your month and other perf...
Latest reply by
Jeremiah26
I just had a couple stay for two nights. They were first time AirBNBers, so I made sure to review the obvious points with them. They didn't get it quite right. How much leeway would you give them since they were first time guests?The communication for boo...
Latest reply by
Stephanie365
I contacted an airbnb host with 0 reviews and ratings about 1 month+ stay. We settled on a price and check in on December 15-January 15. He then sent the special booking request for December 13-January 13 (not December 15) saying that it is because his ca...
Latest reply by
Sarah977
Hi guys, I wanted to book an accommodation for 2person/2nights - the price listing included „imposta di soggiorno : 14€“ (which I thought was the citytax 3,50€/Person/Night). Then I read the information from the host that the tax is not included and shall...
Latest reply by
Marc8663
Our guest cancelled a two night reservation just 3 hours before checkout. We had already been paid out for the reservation. Now when I look at my calendar, the reservation has disappeared (though the payout still shows on our page). She did request a $50 ...
Latest reply by
Branka-and-Silvia0
I've just had to turn a guest away for the first time as they basically set up a fraudulent account. I tried to help them, tried to get airbnb to help them and in return I received 3 days of offensive messages and calls.They didn't accept any responsibili...
Latest reply by
Helen245