What hosts are saying

    Does anyone have a suggestion on ways to receive a refund? We had the worst experience (and our first) with Airbnb. Our host insisted in sending an additional four page lease (outside of Airbnb) that she required us to sign. Her exact words for why she ne... Latest reply by Andries10
    AirCare is supposed to be a streamlined version of Host Guarantee. I am having a nightmare interaction with "Support Ambassador setting up artificial deadlines for submission of additional material, when he has been already informed I will be out of town....