Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Most homes in our area have a moderate cancellation policy {100% refund till 5 days) as do us. Had a 15 day reservation for 3 months tie up half of December. 5 days before arriving she said she wanted just the last 3 days (cancelling 12). No excuse. I den...
Latest reply by
Helen3
Does anyone have a suggestion on ways to receive a refund? We had the worst experience (and our first) with Airbnb. Our host insisted in sending an additional four page lease (outside of Airbnb) that she required us to sign. Her exact words for why she ne...
Latest reply by
Andries10
After a long journey and several iterations of materials I'm really excited about the improvements to our kitchen. I love fixing up our cottage....I really do it more for me than the guests. (Rethinking our backsplash now because it competes a bit but t...
Latest reply by
Sarah977
Dear hosts, i would be very grateful , if you coud give me some advice about my incident. my guest booked place for 32 days, after 7days late in the evning iformed me that because of construction noise he decided to leave the apartment next day. And he di...
Latest reply by
Sarah977
I received an inquiry and we were talking. I sent a pre-approval, but when I went back the chat said not possible. I don't understand because the dates we were discussing are still available and I received no other inquiries or booking request during that...
Latest reply by
Christine615
AirCare is supposed to be a streamlined version of Host Guarantee. I am having a nightmare interaction with "Support Ambassador setting up artificial deadlines for submission of additional material, when he has been already informed I will be out of town....
Hello All,I heard that we were going to be able to charge different cleaning fees for shorter stays. I cannot find how to do this anywhere. Maybe it is not yet implemented and is supposedly coming at some later date? Does anyone know how or if we can d...
Latest reply by
Suzan3
Hi there,My business partner and I are opening a new day spa concept in Denver. We are currently looking at several booking systems. We plan to submit our experience to Airbnb. If accepted, how can we integrate/sync the availability of our booking system ...
Latest reply by
Jules186