Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Hi! It is my second stay with airbnb and i desperately need your advise.And please excuse my poor English I rented a flat in Rome from 17.11 to 01.12. There were two very important amenities for me: wifi, as i work remotely, and washing machine, as i was...
Latest reply by
Sarah977
I have cancelled a reservation because of a problem that was solved after 2 days. How can I make the days of the cancelled reservation available again
Latest reply by
Emiel1
Hi, is a host allowed to say that as a guest I will have to pay for extra heating outside his allotted times (5.30 - 8.30am & 5-9.30 pm)? I was unaware of this when I booked the property - I work from home, we are practically in a lockdown in the UK and i...
Latest reply by
Mary996
Hi all I had the unfortunate problem of a rat getting into my house recently (well, that's what the guest claims, we still haven't caught anything). There's a debate whether the guest can leave a review or not. So far, the system is NOT allowing me to l...
Latest reply by
Colleen253
I received a booking 3 weeks ago for 2 guest. My house accommodates up to 5 but I prepare the house for the number of booked guest(towels, coffee, toiletries etc) Two hours prior to check in I received an alteration request for 3 additional guest. No me...
Latest reply by
Helen3
I'm fairly new to Airbnb and am wondering if someone can help me out with answering my questions. I've had people book and some of them I've had to approve their stay and others were already approved and I was notified by Airbnb that they were coming to s...
Latest reply by
Helen3
I know this is an old and recurring conversation but I can't find any solution to this in previous posts and I'm getting nowhere with Airbnb support over this and wondered if anyone has found a solution to not receiving text notifications?I have both ema...
Latest reply by
Sarah977
My guest is staying two nights and wants to stay an additional two nights and wants to apply a coupon. She's telling me she has to complete her current reservations and then reserve two more nights, but can only apply her coupon, if I reduce my rates for ...
Latest reply by
Stephanie2086
Hi Im new to this and only hosting my 2nd guests. They have turned up with 2 dogs, 1 being a puppy! Im happy to accept dogs, but hadn't really considered a puppy. Anyway the guests have just gone out, after being in all day, I noticed through the wind...
Latest reply by
Sandra126