Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
A guest is staying in our property which is located in the desert (Tucson, AZ). They were set to stay for 1 week and just checked in yesterday. They accessed the property late at night around 2am and immediately submitted a claim to Airbnb about there bei...
Latest reply by
Fred13
I don't have portable/laptop computer or other new devices for connecting/responding when away from home.Is there a way to use someone else's computer ... where I am visiting to respond to inquiries in a timely fashion?
Latest reply by
Linda108
What information will Airbnb be using?People often base their perception of someone’s race on their name and what they look like, so we’ll be using the first names and profile photos of hosts and guests to help us understand the race that someone else mig...
Latest reply by
Peta7
Thanks for everyone who read this. We would like to share our eye-opening experience with this guest who took our cleaning supplies like trash bags, cleaners, screwdriver set, etc. under the sink and switched our hairdryer with his old one. The damage was...
Latest reply by
Dean731
And again the hosts are penalised for reporting an unruly guest. In a nutshell: a guest requested to extend his stay with a cash transaction after verbally assaulting us the night before and we obviously declined....big mistake! Using the excellent listin...
Latest reply by
Peta7
I have a Plus listing that was disabled last week due to breaking terms and conditions according to the security team Airbnb Ambassador assigned to my case. At the time, my listing was fully synced with Ciirus. The Ambassador told me I need to click the s...
Latest reply by
Karine539
When you delete a listing I have 4 and want to take it down to three, I know the reviews stays with me however what I want to know is my overall rating and review numbers do that follow me as well? Also how is my account affected on remaining listings pot...
Latest reply by
Anonymous
Hello, Someone wants book my property as gift to someone else. She asked for the first weekend in April of '22. I have no problems with this. However, the booker has no reviews, no photo and joined in 2021. Not being familiar with scams that can ha...
Latest reply by
Jeremy722
Sooo I just needed a place to vent and I guess that's here -- I just got off the phone with AirBnb support where I was thanked so warmly for being a super-host... well -- the reason I was calling was in fact to provide 'super host' level of customer servi...
Latest reply by
John2406
Hi everyone,
As we all know, the high season in most cases is during the summer months, regardless of when that is based on your geographical location.
Before that busy period, I can imagine several of you preparing for the many bookings to come, ...
Latest reply by
Linda3273