Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alexis1110

I have a strict cancellation policy due to Calendar Hijackers.Anyway I had a booking from a guy who was already in town extending his vacation another day. His rental wasn’t available another day so he booked with me.He called AirBnB and said he was cance... Latest reply by Tamara-And-Ramon0

Hi all -I’ve been hosting with airbnb since 2013, and about 2 months ago was the first time I ever had a guest smoke in my nonsmoking listing. Since then I’ve been in communication with Airbnb support almost every day… and they just came out saying that d... Latest reply by Tamara-And-Ramon0

I am trying to edit part of my listing description. In particular, Guest Access and Other Things to note. It won't let me make changes. Have been trying off and on for weeks. I have tried reducing characters, deleting entirely, changing browsers, rebootin... Latest reply by Sarah977

We're new to hosting by just a few months. Everything has been relatively well, except for a recent interaction we had with an upcoming guest. This guest had reached out to us with various questions that made them seem new to Airbnb, which isn't a problem... Latest reply by Brian2036

What exactly does "accuracy" mean in the reviews. I am a Superhost-I've got good reviews-but twice I've been dinged with "4"s on "accuracy"...Please explain exactly what this means so I can rectify this. Thanks. Latest reply by Cliff-And-Sonja0

I must be missing something, but how do I find the cancellation policy that was in effect when a guest booked a stay? I periodically change up the policy as seasons change or to see how that will affect booking, etc. But I can't seem to find the policy th... Latest reply by Pat271

Hi, I'm after some advice from you lovely people please I had a guest book for a 5 night stay as he was attending a wedding nearby. He was nice enough when I met him, other than the fact that despite requesting directly to him and via Air BnB messaging t... Latest reply by Jo719

Can someone help me? AirBnB support cannot.I have a ticket open since more than 5 weeks and absolutely no answer and no reaction. On the first glance this seems to be a minor problem, but it is not (see below)! From my understanding (I have experiences wi... Latest reply by Angelika91

I am a host. I have 2 rooms I rent in the USA that I manage myself since I live here. I rent the 2 rooms on a monthly basis, so less work. And I have a short-term (i.e. daily basis) apartment in Italy, my father lives in a separate apt below, and he help... Latest reply by Mike-And-Jane0

Can I offer extra nights to guests if I feel they would accept an extension to their stay or does the guest have to make an " extra" booking? Latest reply by M199