Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
Apparently AirBnB has recently decided that any booking cancellations due to covid 19 will no longer receive any refund because the possibility of a sudden lockdown should have been anticipated. This is totally illogical as it presumes that guests are abl...
Latest reply by
Louise0
Hello, As the title suggests my family has a home in Greece and I am thinking of turning it to an Airbnb but afraid of the distance and any crazy tax issues. I mean I will go over a couple of times a year to set up and get ready but week to week I will no...
Latest reply by
Emiel1
I have recently purchased a SFH property in Round Rock, TX. I am thinking about converting it to a short rental property. The challenges I am facing is how to set up furnitures, unpack deliveries (If I am ordering online). It would be nice to have a local...
Latest reply by
Pat271
I made a reservation using my superhost coupon but had to cancel. Now they tell me I cant use the coupon?! Sure I suppose this “rule” is somewhere in the millions of bytes of info on this website but it sure is unfair. Please advise if you know of any ...
Latest reply by
Emiel1
Good afternoon to the support team of Airnbnb. I hope this message finds you well.We would like to report a date change request that we had from a customer with the reservation number of HMJ5J92MRD. We sent her the change request and as we were waiting fr...
Latest reply by
Emiel1
I've been an AirBnB host since 2013 - We have been SuperHosts for a good majority of that time. Recently a tenant booked a 6 month stay at our apartment. He asked about kids and I informed him it was not kid friendly, (which is also in the AriBnB descript...
Latest reply by
Brent246
Hi I was charged cancellation fees that I did not agree with and I would like to appeal.
These cancellation fees are related to the following booking:
**
I have been in touch regarding this matter before and I was due to share with you the letter ...
Latest reply by
Nick
Guy need your advice?I have a guest supposed to check in today, but send me a request to alter the date at the last minute. How do you handle with this situation?
Latest reply by
Mike-And-Jane0
Hi everyone! I would like to explain my situation and see if you can help me: I am renting a flat in Barcelona and the host is from Germany, so she is not in the city to show me the flat + giving me the keys in case I want to stay in the flat.
She is te...
Latest reply by
Sarah977
Hello ,I am a new to hosting and I am wondering why the guest inquiry I declined keeps messaging me and begging me to have her 3rd party to stay in my place and still negotiating for the price .what should I do ?I responded before already that I don’t...
Latest reply by
M199