Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alex13840

I am responding to all my potential guests within an hr. However, my response rate is declining without any reason known to me. whereas response time is shown as "With In an hour". My question here is, if i do not reply to pre approve msg and sometimes to... Latest reply by Colleen253

helloi recently had a person book but they didn’t ever make themselves present. She let her boyfriends stay here instead. & gave me a bad rating because i called her because of excessive noise at 1:15am. She said the place was dirty which it was clean! Ho... Latest reply by Sarah977

Yesterday we had a request to book and we had one simple question we asked and expected a reply. My question is “how long do most hosts wait to decline a booking request when the potential guest does not respond to a direct question?” Do I wait 23 1/2 ho... Latest reply by Sarah977

Our accommodation is in a rural setting. The farmer did some pretty smelly muck spreading on the same day as our guests arrived. It smelt bad in the air because of the wind direction but was not close by. The guests decided not to stay because of the air ... Latest reply by Helen427

I canceled a reservation request but then the exact dates that the guest requested opened up the next day and I was able to grant the original reservation. Any way I can avoid being marked down for that cancellation? Latest reply by Sarah977

Hello, I have a guest that is requesting to stay 8/18 -8/21. He originally requested the reservation through his friends account. I advised him to make his own account so we are both covered. So I declined the original request and then he tried using his ... Latest reply by Brian2036

Hello! My partner and I manage a listing for a room in our home. She is the listing admin while I am the primary host. We're on track to become superhosts during the next assessment, but I'm concerned that since I am not the listing admin that the superho... Latest reply by Rebecca1458

Today (along with no doubt a lot of others) I was invited to take part an Airbnb survey, so, having a few minutes to spare I did it At the end of my survey I was asked for my comments in my own words regarding my Airbnb hosting. I thought I would shar... Latest reply by Ryan2352

As a Host, I only rent minimum of 1 week or 1 month stays. I have selected “Moderate”cancellation policy (upto 5 days) which I am comfortable with. HOWEVER, Airbnb seems to over ride this and applies a default that is much stricter. Guests are refusing to... Latest reply by Emiel1

Our accommodation is in a rural setting. The farmer did some pretty smelly muck spreading on the same day as our guests arrived. It smelt bad in the air because of the wind direction but was not close by. The guests decided not to stay because of the air ... Latest reply by Anonymous