Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rebecca

Perhaps it’s time to count our blessings and tell stories about the BEST guests we have had rather than the worst. We just had two in a row who were definitely 5* ++ and I am trying to define the parameters that influenced my opinion. First, they knew wha... Latest reply by Ernani15

My neighbours observed a guest putting excessive force on my front door handle and lock in attempting to open the door the wrong way. The force has broken the internal mechanism which costs £120 . Can I charge the guest. Latest reply by Brian2036

Recently I had a very difficult guest. I have been a superhost for 5 years. Now This guest is spoiling all my hard work. I had a bad feeling about the guest form the beginning as he asked to contact him directly, and did not have any previous review. But ... Latest reply by Sarah977

Three weeks ago, we reserved an entire home, and the host is now changing the terms of the check-in and check-out times a week before our stay, stating that extra time is needed to clean the home. There is already a 4 hour window between the check-out an... Latest reply by Brian2036

I have been hosting exclusively on Airbnb in Toronto for a couple of years given its host guarantee programme which provides safety net whenever there is damage. However, it all changed now. Although I have provided my all the necessary receipts, they onl... Latest reply by Michelle53

Its my first time and im trying to make payment for 2 days, but system giving error all the time. I did what support team advised me but nothing helps. "This credit card can't be added right now." How i should solve this problem? Im using debit card and a... Latest reply by Sarah977

Does anybody know if we can contact airbnb via email? I have had very bad renters who left the house in a disgusting state and broke several furnitures. Yesterday I made a claim, however today I found out the couch is also broken, I can not add on to the ... Latest reply by Helen3

Hey guys. This might be of interest to some of you guys. We manage a number of Airbnb listings in Edinburgh and we are looking to build new relationships with other local hosts. We offer a range of services from full co hosting to just cleaning and lin... Latest reply by Liv

Hi Airbnb Community! I am an Airbnb Super Host mainly operating in the GTA but am acquiring properties in the St. Catharines region for Airbnb. I am situated in Toronto so I am looking for an on-call property manager who would be willing to tend to urgen... Latest reply by Liv

I know we have all had these guests. I had one recently with this feedback- "I don't give all 5s because no one is perfect." My lower rating was ironically on location, which is the one piece of this whole hosting adventure I have scant control of. And th... Latest reply by Anonymous