Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Eleonora650

I have a $340,000 condo on the Big Island and had a guest break the chrome shower holder in the master bath. When contacted there was no reply to me or airbnb so went to report it to claims support and what a joke that process was!!! I replied directly to... Latest reply by Elaine701

I received my first negative review, feeling so deflated, but my question is really, why don't guest mention anything and then suddenly surprise you in the review. This reviewer didn't care for the location even though it is clearly mentioned in the de... Latest reply by Colleen253

I have a three day booking minimum - and we now have a traveler who booked three days. They want to reduce to two days and I am ok with this but how do I enable this for them so they can request the change? Latest reply by Emilia42

I had a guest cancel 4 days prior to check in. Strict cancellation policy, so no refund other than taxes & cleaning. Then he submits a request for money for the rest of his payment, which I declined. He submitted it to Airbnb’s resolution center, and I ... Latest reply by Brian2036

I am just wondering what could possibly happen to have caused this... We got this message this morning just a week before check-in. Has anyone else experienced this? I hope it does not happen often. Unfortunately, we’ve received quality assurance inform... Latest reply by Brian2036

Dear Hosts, My name is Ana **. I am a host in the city of Oporto in Portugal. My son (23 years old) and a friend (27 years old) are going to work in Eindhoven, Holland. They will be flying on the 29th/30th of September over there. They need an Airbnb plac... Latest reply by Ana24724

[ Friday, 10 September, 2021 6:29 PM ] ⁨Mama Linda⁩: Hi everyone, I am Gamal, a new Airbnb host in Vienna. I would like to communicate with other Airbnb hosts in Vienna so we can change ideas and advises. If there is a meeting or event, please let me know... Latest reply by Emiel1

I have been letting my house with Airbnb I had a group of young people who disrespected my house. I have reported the incident to their Resolution Centre uploading an invoice from the cleaning services and lots of photos documenting the damage. The gues... Latest reply by Emiel1

I am trying to get a clear answer to my question about the current Air BnB cancellation policy over-riding my strict cancellation terms. I have recently had a guest cancel her booking due to one of her friends testing positive for covid. the booking was f... Latest reply by Helen3

To the kind attention of Airbnb community, Our account has been suspended for no apparent reason 1 and a half month ago and we believe that there is a misunderstanding.Our account is suspended for many months and we can even find a judge to explain oursel... Latest reply by Emiel1