What hosts are saying

    Hey, My policy allows cancellation at least 24 hours before arrival. A guest asks to cancel and have a full refund just 4 hours before checkin - because the weather is not good enough for her to come over for the weekend. How do I deal with it? I see 3 op... Latest reply by Colleen253
    I'm not sure if anyone has gone through a similar experience but this was my first time booking an Airbnb. I booked a place and it got confirmed. 10 minutes later, I get a notification saying my reservation had gotten canceled. I contacted the host and he... Latest reply by Sarah977
    Because of Covid, we have many cancellations when people are unable to travel. Our policy is that cancellations are fully refunded and we post this on our site. However, AirBnB are charging people more than $50 for a "booking fee". This is totally agai... Latest reply by Sarah977
    I was notified that reviews I left were removed. I wasn't told me which reviews and customer service didn't know either. I take reviewing very seriously. I am a host and am careful about leaving accurate honest reviews. Airbnb shouldn't be removing review... Latest reply by Sarah977
    I have added some apartments to a wish list, but I cannot invite othersto the list. I just get a note that I should share the appartement, I booked. Is this a bug in the Android app? Benny
    I have parking so I don't check this box. It then leaves the following statement underneath it that we can't edit. I just got another inquiry from someone saying they are confused about the parking situation as we say in other parts that we do indeed have... Latest reply by Michelle53
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    I am a host, and I use the AirBnB app on my iPhone as well as through a browser on my laptop. Recently when a guest canceled I went to my Inbox. The ONLY message there was from months ago when I had reached out to ABnB support. All other messages were mis... Latest reply by Lawrene0
    Hi Everyone. I have recently had to cancel a booking due to the person who's account was used to book the room was not going to be the guest.... I assume that this is against AirBnB rules, although I am not certain.....but it is certainly against my house... Latest reply by Till-and-Jutta0