Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Pierre3460

I'm renting out a full old classified cottage , heritage property. The majority of our guests are lovely and appreciate the authencity.However this year we had to deal with guests steeling all weather expensive down-duvets, portable heating, extensio... Latest reply by Brian2036

Hi I have just been informed that guests who are due to arrive in 2 hours are not who has booked. I am told she booked for her boss - but I have noway of knowing who this person is? What should I do? Latest reply by Colleen253

I think I know the answer to this but I wanted to be sure. We have had mostly great guest! Over 95% have been fine to fantastic. But probably like all of you, we go through some times when we get a coupleof less than satisfactory guests (shall we say) a... Latest reply by Barbara1198

I’m seeing a whole lot of unhappiness among people who are clearly confused about what Airbnb promises to do for us, what they actually do for us, what we wish they would do for us, etc. I soon realized that I haven’t really thought it out. The advertisi... Latest reply by Elaine701

This guest had a truly awful review from a previous host (thank you, that host for the warning!). I had a conversation with him about my rules and was a nervous wreck the whole stay. The guest clearly tried very hard to follow my rules. He fell just a lit... Latest reply by Brian2036

Hi everyone, I'm pleased to announce the opening of the Hosting Olympics! We didn't quite have the budget for an Opening Ceremony complete with fireworks and dancers (throwback to London 2012!), but we are certainly bringing the same level of enth... Latest reply by A-t0

We have a property in Amsterdam that has an official listing and a permit, for which we pay to the city. However, Airbnb has set us as private host and limited our dates to 60 days a year, and will not release the dates for further booking! We have submit... Latest reply by Emiel1

Dear All, Providing a platform, such as air benb, allowing to host people privately is a good service and very useful. However several times i have been disappointed about the handling of Air benb during cancelations. Last i made a reservation with a canc... Latest reply by Sarah977

My client booked for 7 nights, but after staying 3 nights would like to check out.How can I change the booking dates of this reservation if my setting is for a 5-night minimum stay? Latest reply by Emiel1

Hello everyone, I am wondering through what channel everyone else is hiring your housekeeper. After a housekeeper is hired, how do you make sure they are doing a good job if you can not physically monitor their work?