Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

Hithe latest review for my Villa does not appear on my listing. why is this? Latest reply by Emiel1

Dear Hosts, I have had a pretty horrific experience recently with a guest who came into our home on a strict cancellation policy, made some photos of stains and single strands of hair by pulling out the drainage, multiple layers of bed covers in order to... Latest reply by Elaine701

Hey everyone,I have an IMMACULATE Airbnb in my basement. When it is really hot, we occsionally get sugar ants-super tiny little guys. Ive had them in my house but first time in my Airbnb. I just had new guests check in. I let them check in 2.5 hours ear... Latest reply by Colleen253

so I had a guest in one of my experiences in Airbnb and he asked me why Airbnb did not send him notification either by email or on his Airbnb application so i contacted Airbnb and they told me that the guests munt look for it in his notification bar and I...

About 3 months ago a guest made a 2 week reservation. This guest chose my specific condo because I have a flexible policy and he knew before arriving it was likely he would be called back to work. He wanted all of his money back on any unused days. Thi... Latest reply by Christopher995

I use Airbnb for work. 10-15 times a year. I have been fortune enough to have not encountered any bad Hosts. Couple of misinformation or me not paying attention 100%. But I will take responsibility for these. What I do not understand is why not just com... Latest reply by Debra300

Unable to load the Airbnb application on my phone I was told by Airbnb support that I could log into the Airbnb website to manage my hosting responsibilities. I've been doing that for about four months now without any problems. Three days ago I logged int... Latest reply by Emiel1

My policy is to require a complete profile before booking. New profiles are fine (since they may not have used Airbnb before). My bookings are really low so I was tempted to accept a reservation for four days - supposed family. It was a brand new profil... Latest reply by Debra300

After 8 years of being an Airbnb host, I had my first guest asking for a refund for 1 night He claims the bedding was not fresh. It was. I refused to give him a refund as his claims were untrue. He then went to Airbnb and got a full refund for the 3 night... Latest reply by Alyson2

I have just included the following paragraphs in my pre-visit communiqué with guests, after our current guests have managed to detach the stair handrail from the wall. '..Unfortunately we have had two issues with damage to the stair handrail which causes ... Latest reply by Steve2848