Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Nilesh34

I hosted a couple that booked to stay for 10 days. On the morning of the 4th day, the couple got into a heated argument, they fought (items from the apartment were thrown and broken). They made such a spectacle, neighbors came to see what happened. The wi... Latest reply by M199

So I've just had guests leave my property after booking for work accommodation. They did advise (from the initial booking) that they had received a previous 'bad' review due to friends messing another property, this was not work related. They left the t... Latest reply by Branka-and-Silvia0

People I have no connection to and no knowledge of have had access to me listing and account. I was not notified by Airbnb that these transaction was taking place. I have 3 questions to Airbnb IT security: Why is there a message to William at my message b... Latest reply by Marie7058

I lease out a private master room of my apartment on Airbnb. One of the guest didn't look at the listing carefully and didn't want the place once he arrived at night. He admitted it's his fault but expected me to cancel his reservation and then give him f... Latest reply by Sumana5

I am trying to use the Promotion feature where you can set a nightly price discount for certain dates, discount ranging from 10% to 50%. The minimum benefit being a strikethrough of your old listing price with the new discounted one on your listing page. ... Latest reply by Kate1874

I have had numerous booking inquiries over the last month that are not converting to bookings. Some are trying to avoid going through Airbnb to get a better deal. We advise that this is never allowed. Others ask for longer-term stays for which we have no ... Latest reply by Tamsin4

Hi, I am new to Airbnb and was excited about working hard to achieve the superhost status. Almost as soon as I got it, my unit was booked by a "guest from hell". The guy broke several house rules (smoke inside and had super loud music after midnight). A... Latest reply by Brian2036

With all the changes and updates that Airbnb have been making I am finding it difficult to find the answer to the questions I need to ask. I used to be able to see the star rating by category left by guests after their stay. This was extremely useful as... Latest reply by M199

It's been raining cats and dogs the last few days in London (or has it been weeks?), so it seemed appropriate that the International Cat day was yesterday (8/8), while dogs' special day is around the corner (26/8). Whether you're a pet owner or not,... Latest reply by Francesca

Hi all, During my 4 night stay at an Airbnb, unfortunately, I accidentally knocked over an diffuser liquid while closing the blinds and the liquid from the diffuser damaged around 10 cm area of the paintwork on the window sill. I am happy to pay reasonab... Latest reply by Emiel1