Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Alex13840
Hello everyone, Hopefully someone can guide me with this.My Airbnb automatically accepts bookings and I have been very happy with how this has worked thus far.I recently got a booking and upon reading their 1 review, I am unsure if I am comfortable to hos...
Latest reply by
Helen3
Prior to this last review quarter my status was 4.9 stars.This has now dropped to 4.7 stars due to the ratings of 2 x satisfied guests.I have therefore lost my Superhost status. I messaged the guest that gave me only 4 stars for cleanliness, this was her ...
Latest reply by
Sandy170
A guest reserved one of our listings - LUX TOWN HOUSE (a part of house with common patio and back yard as per the detailed description). As the guest arrived he found that patio and back yard is in common use by other guests. He asked whether we do not m...
Latest reply by
Sarah977
We have an Instagram for our ABB and I just got a direct message asking the following:
"Hi! Love your IG and your space is so adorbs! Wanted to know if I can book for (X dates) but its a bit special. I am doing a hair demo and wanted to have my models c...
Latest reply by
Sarah977
As I have posted many times here, we started off way too low on our initial pricing. We were one of two remote host, full house rentals in a certain radius. The other place is much larger and can accommodate many more people-- they were priced in line wit...
Latest reply by
Helen427
I have a moderate cancellation policy. Guest has cancelled long term booking with less than a month's notice so is liable for first month's payment. Airbnb have emailed me to say the attempt to charge the guest has been unsuccessful - and that I should c...
Latest reply by
Kelly149
Hi Everyone,I'm quite new to hosting and for the first time I've had a guest leave my place in a real mess which is quite sad. Now I have to write a review and although I will be honest in my review I don't want to be too negative in such a public forum. ...
Latest reply by
Troon0
Hiim new to Airbnb, I’ve got 6 booking up until 2nd week August then it stopped booking. I thought it was cuz I’m new. I had my minimum stay set for $200/night Max for $260/ WITH smart pricing on.I searched my place and it’s coming up $540/night!! I turn...
Latest reply by
Sidonie17
The last representative that I spoke with regarding a refund for a guest that canceled, closed the case that I specifically asked him not to. He made the situation way more complicated than it needed to be and he continually misunderstood what I asked hi...
Latest reply by
Linda108