What hosts are saying

    A guest’s mother died in our home and the room smells awful. I’ve never dealt/cleaned up after a dead body. And Now my favorite room smells funky-like she either wasn’t able to care for herself or had been dead much longer than guest is telling us, which... Latest reply by M199
    So my dad booked a trip under his old email. The problem is he has since created a new email and no longer remembers the password to his old one, so now he doesn't have access to any of the check-in instructions. He also doesn't remember making an Airbnb ... Latest reply by Emiel1
    My account was set up and verified using my old phone number. Airbnb has disabled the 2 step verification via email options once your phone number is validated. I have now resided in another country (UK), and obviously changed the number. I recently bega...
    We are located in Charleston, SC. AirBNB collects State Occupancy Taxes from our guests, but not County Occupancy Taxes. We added the 4% County Occupancy Tax to all of our listings under AirBNB's 'Custom Tax Collection' option. For months, we had no issu... Latest reply by Joffre11