Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

2020-03-23by guestMarika2 adultsApr 30, 2020May 10, 2020Mar 6, 202012:32 PM ATNot applicableseparate policy applies$0.00$0.00 Why wouldn't the above not be eligible for Support payments?Its booked on March 6th 2020 and Marika cancelled due to Covid. Acc...

Hi Guys, thanks for the help in advance. What verified ID details can I get access to about a guest who has booked from Airbnb? I'm keen to know if a student is booking my house during a typical time of school celebrations, as this is against my policy. V... Latest reply by Helen427

Guest booked 6 months ago for a 5 day stay (4 adults, 1 child, 2 infants) arriving tomorrow. The upshot is that he and his family are now unable to travel and only his brother and his wife and infant will be staying. How do I deal with the lead guest no... Latest reply by Helen427

Hello, We recently encountered a tough situation with our last guest. When they checked out (Sunday July 18,2021) my cleaning person noticed a missing pillow and a broken dish sponge holder (I purchased in Key West, FL). No Biggie, When I message the gu... Latest reply by Helen427

Good evening. I was trying to book an airbnb, and I had to upload my ID to verify my account. Can you please provide me with how many business days the verification will take? Is it 2-3 business days? I put my down deposit on an airbnb and waiting on veri... Latest reply by Sydney144

Hi everyone I literally just had my 6 listings all suspended. This is my business and my life. I started this business earlier this year and have been accelerating with great listings in the last few weeks. Last weekend someone almost burnt my house and... Latest reply by Mike-And-Jane0

Hi all, just looking for opinions on refund amount. Maybe you can give some insight and advice. We booked a place in Bristol that had great reviews so we booked it for 4 nights. We were due to arrive at 8pm but got an email at 7pm from the agent who overl... Latest reply by Annie-and-Julian0

Why do I have to receive a text message with a 6 digit number to enter before I can get into my Airbnb account. I am using the same computer all the time Latest reply by Emiel1

Hi. I no longer see guest messages sent to my registered email. What's wrong? Latest reply by Emiel1

Does anyone know if guests are required to acknowledge the shared space policy of mask wearing and have to agree to this policy? Do hosts have to provide the masks? Latest reply by Kia272