Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
I have taken up co-host duties on a new listing, as well as already having a listing of my own. The calendar does not appear on my tablet (my main device) but it appears on my phone. Any suggestions how I can rectify this? Many thanks, Lis
Hi, Tim and I have just started hosting and we have our first guest arriving today. I was just looking at the various cancellations policies and wondered if more experienced hosts could help us decide which one to adopt with our listing. Please could so...
Latest reply by
Tracy737
Hi I am trying to start up an airbnbdoes anyone have any tips on finding a property manager or cleaning service? The location is going to be in lake George New York. I am having trouble finding property manager/ cleaning service. I live about 2 hours aw...
Hi there, I have made a booking via the airbnb website and paid half the cost. I have emailed the host to ask for the address and their contact details for the place. However, I am not getting any reply. I have only had an automated reply from the hose re...
Latest reply by
Anonymous
I have guests that just checked out today. When I entered the room to start cleaning for the next guests, I discovered three bath towels covered in purple splatter. I found an empty bottle of grape soda in the room so my guess is that they had an accid...
Latest reply by
Don-And-Emily0
ON COMPUTER:
Oh idk, maybe because it sometimes takes you 10 minutes to respond, so we don't have to be staring at the chat screen like a **, have the message make a sound once you finally get around to replying
**[Inappropriate content hidden]
Latest reply by
Emiel1
Hi, I've been an Airbnb host off and on since 2013. I've also stayed in many Airbnbs with no issue. However I've just had the interesting experience of being a guest and being asked to pay an additional cleaning fee as we apparently left the place in a 't...
Latest reply by
Sandra4415
Hi all,We had some problem with one guest and airbnb "host garanteed" are telling that they will not refound our problens. the guest probably threw a party at our house, which is against house policy, and burned our house carpet at several points. We made...
I discovered a couple of weeks ago that Airbnb set a booking limitation on my account of 180 days which is why I have had no bookings for these 3-4 months. Meanwhile I had provided all the license info when I created the listing and account back in Decem...
Latest reply by
Najae0
Hi, so this is the other side of the fence. My sister booked exxy accom near her on behalf of my elderly parents. Then covid struck again. Flights were cancelled for my parents and sister from NZ. I told her she’ll get full refund bc that’s what I’ve done...
Latest reply by
Helen427