Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
We've had a nightmare situation where our vacation hosting company created our Airbnb listing with Instant Book and no protections (no gov id required, no previous host recommendations -- new profile just created.). We were able to log in and fix that so ...
Latest reply by
M199
Hello. I see that AirBnB has paid the Florida state taxes on the full rental amount. I am getting ready to pay the local Volusia County tax and I want to know if I should subtract my own service fee before I calculate that 6% to the county. I know that Ai...
Latest reply by
LaTisha8
How do we apply a damage deposit requirement which holds a guests Credit Card information in the event damage has been done? They do this at ALL Hotels/Motels and this should be an option to us hosts. VRBO does have this feature. I've also noticed a maj...
Latest reply by
Traci150
Hi. We've only been doing Airbnb for a month. It's set up for 2 guests - double bed. No couches etc. Just got an enquiry as follows: "Hi there just checking would you accept a booking from myself and husband along with our two girls ? We could bring an ai...
Latest reply by
Sarah327
Is there anything we can do? We booked to holiday for 2021, however after realising COVID wasn't going anywhere we requested to change our holiday for 2022. The host declined the first request as he hadn't updated prices for 2022. He informed us he had c...
Latest reply by
Alexandra316
Hello! I have been staying at an Airbnb for over a month and have to leave early due to extenuating circumstances. I went to Airbnb to make the adjustment, and my price increased by over $1000! If anything, should my price not decrease, for freeing up the...
Latest reply by
Elena87
I had a request from someone with a confirmed reservation for a cancellation. I had a strict cancelation policy at the time that reservation was confirmed. Its a 3 day reservation and its 20 days from now. I would be happy to allow for the cancellation an...
Latest reply by
Fred13
This is a rather interesting article, which seems to explain many of the grievances frequently expressed here. https://cointelegraph.com/news/airbnb-is-exploiting-its-users-but-decentralized-alternatives-are-possible
Latest reply by
Sarah977
I'm a guest. I rented a place. The place was not a fit and the host agreed to simply cancel and refund.I was next to her as she tried to cancel it. The button was grayed out for her. If I cancel, there is no refund.The host never received the money from A...
Latest reply by
Joe2662
I am Co-host. I don't see the bank account information to which the reservations go. Does the money from the rent go exclusively to the account of the apartment owner or does it go to the account of the co-host?
Latest reply by
Emiel1