What hosts are saying

    Have a strange situation and trying to work with Airbnb Resolution center but not having success nor good communications. 1) we have mattress protectors on our beds. However the guest removed it for whatever reason. After they left, we discovered droplets... Latest reply by Helen3
    I have a guest whose check in was anytime after 4pm.They didn’t make it into their Airbnb until 12am they stayed two days and said they had a great time. but I just got a message from them saying if they can get a credit for the Friday they checked in at ... Latest reply by Liv
    Dear all, i have a guest who made a reservation for one night in my appartement in Switzerland. But she made a party at my place and she did a lot of damage and had to do a lot of cleaning after her. He made all night party and turn my appartement into a... Latest reply by Nick
    I try to open and it freezes in a white screen with the logo. I deleted and reinstalled several times. Just work the fist time I open it, the next time it freezes. I will be traveling and I will need my phone to keep contact with my host and follow direct... Latest reply by Wade78
    For your info, just caught this news article. https://www.businessinsider.com/airbnb-trending-twitter-customers-complain-host-cleaning-fees-rules-price-2021-5?utm_source=copy-link&utm_medium=referral&utm_content=topbar Latest reply by M199
    I have had yet another guest book with no recognisable photo on her profile. I use request to book and require my guests to post one. I’ve asked her to upload one without a response. I rang Airbnb to get them to cancel the booking to be told this can be d... Latest reply by Linda108