Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Debora2143
A nurse, who profile described him as male in his 20s, booked for three nights. I supplied him with full travel directions, and access details for the property, as I do not live there. But a guy who was at least 50 years older, arrived, with no travel det...
Latest reply by
Colleen253
We just purchased our dream vacation home near Disney. It's a 5br house and we have now had three different guests stay there. As of right now, I am in shock at the amount of things that are being broken. AND... I'm terrified to charge them for what they ...
Latest reply by
Ana22389
With “100+ new upgrades” you would think Airbnb would have tackled what should be a super simple fix... delete “Value” as a rating category!!! It is so frustrating to get reviews and guest book entries like this one and then get marked a 4 for value! Th...
Latest reply by
Laura2592
Hello Airbnb community, We have been hosting our basement apartment for a year and a half, with a 4.9 average, and all 5.0 reviews for the last 11 months. We had one cancellation and that is just about to expire out. We were to be eligible for Superhost ...
Latest reply by
Sarah977
We noticed today that a glass decorative bowl was missing from our apartment. It isn't worth more than $100, but wondered what, if anything, we can do to recover it? We have had four guests over the past month and do not know when it disappeared. I don...
Latest reply by
Lorna170
I'm relatively new to the Airbnb hosting scene (just over 40 reviews). I've had numerous minor damages (oddly, often related to children -- Sharpie marks on bed sheets, staples in the desktop, etc.) As I was cleaning after a guest this week, I saw where s...
Latest reply by
Lorna170
Just wondering do you as a host hit the give a full refund button if the guest book last minute, same day check-in/4 nights however cancel an hour later because your home is farther from the reason they are coming to town. I’m not being greedy just wante...
Latest reply by
Sarah977
Gotten from another list - maybe some of these have been “altered” a bit…but maybe not! THESE ARE ACTUAL COMPLAINTS RECEIVED BY "THOMAS COOK VACATIONS" FROM DISSATISFIED CUSTOMERS: 1. "They should not allow topless sunbathing on the beach. It was very dis...
Latest reply by
BearpathJohn0
I have a friend who would like to list a room at her place. I wanted to send her a host referal code, as in the past it would always come up on my app with a nice referal credit that I could earn. I can't seem to find it anywhere. I'm guessing it has been...
Latest reply by
Yev-and-Luba0
Hi we have just been told our (usually 5 star) account has been suspended for 30 days due to a guest giving us 3 stars because they found a spider in our super clean, lovely bush/beach Australian property. We have gone through so many back and forths with...
Latest reply by
Sarah977