Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

We have been Airbnb hosts for the past 4 years. In the beginning, everything worked smoothly. But recently, Airbnb has continually sided with guests without speaking to us as a host. The most recent and troubling incident was a guest who made a false and ... Latest reply by Greg1595

Hi, Would appreciate advice and I realize the question would have been answered many times but I can't seem to find the instructions for getting the guest's payments for damage of property and no reply from airbnb. Dripped candle wax damaged an expensive ... Latest reply by Anya695

We are a super host and would like to start a property management company in and around Weber County Utah. We're curious how to charge, what the going rate is and what you look for in a property management company?

In the interest of preparing myself for a possibly sticky situation, I'd like some input. This has never happened to me before and I'm unsure of the best way to handle it. Customer (let's call him "Bill") books a week at my place about a month ago. Cost: ... Latest reply by Sam240

I have a guest asking to add 2 people (i charge a fee for these extra guests). He booked 2 months ago and he is due to check-in in 4 days. Is it true that if you alter a reservation pre-check in it resets the cancellation clock? I allow 48hrs for free. ... Latest reply by Jay503

I’ve had recent guests (4 young adults and 2 babies) who were lovely with great communication but left the kitchen and lounge of our cottage in a bit of a pickle requiring extra cleaning which is fine, but it just felt like a lack of respect.A few dirty p... Latest reply by Jessica-and-Henry0

Hello Everyone, I have been hosting since 2017 and have been fortunate to be a Superhost during my entire time with Airbnb, in fact all my ratings are all 5s except for a 4.9 for location, which I know a lot of hosts take issue with. Anyhow, I am looking... Latest reply by Domenick0

Hi I have guests arriving from Dublin they are planning on coming even though Dublin is in lockdown, I don't think they should come but if I cancel its €50fine for me. I don't know what to do, can you pleaseLinda Latest reply by Karen2906

I get a lots of cars driving pass looking at everyone windows to find out our door number and/or see if this ressemble to our listings...We also have to put our heads out as soon we can to show guests we are not hiding from them!Would be so nice to get a ... Latest reply by Nalini14

I contacted the customer support because i could not use my 2 coupons at the same time when booking.I thought the support could possibly combine the 2 coupons into a new one, or prolong the expiration date of the remaining one that cannot be used. The on... Latest reply by Sarah977